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Own technical outcomes for key enterprise customers by diagnosing production issues, answering technical questions, fixing bugs, shipping features, and coordinating urgent responses. The role requires backend or infrastructure depth, strong debugging skills, production observability experience, and clear communication. The engineer will identify recurring customer problems, improve tooling, documentation, APIs, and product surfaces, and help establish standards and culture for a new Enterprise Engineering team.

Lead technical evaluation and proof-of-concept work for enterprise deals, conduct deep discovery, design hands-on POCs, handle technical objections, present ROI to executives, collaborate with Product and Customer Success, and mentor junior SEs while contributing competitive intelligence and reusable demo assets.

Lead frontend platform architecture, performance, and developer experience. Build/maintain build systems, CI/CD, tooling, and shared component infrastructure. Drive AI-agent/LLM-powered automation to remove engineering bottlenecks, set technical direction, mentor senior engineers, and partner cross-functionally to scale frontend productivity.

Serve as the technical lead on strategic enterprise deals: run technical discovery, design and execute hands-on proofs-of-concept, address data architecture and privacy objections, present ROI to executives, collaborate with Product and Customer Success, and mentor junior SEs while contributing competitive intelligence and reusable demo assets.

The Senior Customer Forward Deployed Engineer owns the technical delivery of enterprise implementations, collaborates with cross-functional teams, and creates reusable solutions to enhance customer outcomes.

Design and build core parts of Amplitude's query/compute engine and compute API. Evolve semantic data models, improve query planning/execution performance and scalability, integrate non-event data, and partner with cross-functional teams to deliver end-to-end projects.

Lead design and development of Amplitude's core iOS SDKs (Analytics, Session Replay), set technical direction and cross-SDK architecture, improve performance, reliability, and developer experience, design stable public APIs and shared infrastructure, collaborate with Product and Support, and lead cross-team technical decisions, testing, documentation, and tooling.

Build and operate Kubernetes-based, AI-augmented self-service platform infrastructure on AWS/GCP. Lead platform projects, own IaC (Terraform/Helm/Kustomize), evolve CI/CD (Argo/GitHub Actions), run observability (Datadog/Amplitude), participate on-call and incidents, reduce toil, and mentor engineers to improve reliability and developer productivity.

As a Senior Software Engineer, you will enhance Nova's query execution engine and cloud infrastructure while focusing on improving performance, cost-efficiency, and reliability in a distributed data system.

As a Staff Software Engineer at Amplitude, you will enhance the OLAP engine, optimize infrastructure, ensure reliability, and provide technical leadership across diverse projects.