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Manage a portfolio of high-value enterprise accounts, including existing customers and new logos. Build executive relationships, create strategic account plans, expand product adoption, and drive annual recurring revenue growth. Navigate complex, multi-stakeholder sales cycles, conduct consultative selling, negotiate contracts, maintain accurate forecasts, manage pipelines, and coordinate internal and external resources to deliver customer value and measurable business outcomes.

Manage a portfolio of high-value enterprise accounts and new logos, build executive relationships, execute strategic account plans, drive ARR growth through adoption expansion, and navigate complex multi-stakeholder sales cycles.

Manages a portfolio of high-value enterprise accounts and new logos, builds executive relationships, develops strategic account plans, expands product adoption, and drives ARR growth. Responsibilities include navigating complex sales cycles, consultative selling, contract negotiation, forecasting, pipeline management, stakeholder influence, and coordinating internal and external resources to deliver customer value.

Lead strategy, vision, and execution for Amplitude’s AI agents and MCP products. Define 12–24 month priorities, improve agent quality through evaluations and feedback systems, expand MCP integrations across coding agents, CLIs, and IDEs, engage customers to identify use cases, and enable field teams to position and support agentic products. The role partners closely with design and engineering while serving as an internal and customer-facing thought leader on agentic product development.

Leads product marketing strategy for Amplitude’s multi-product portfolio, including analytics, Statsig, and AI Agents. Defines positioning, messaging, product narratives, go-to-market strategies, enablement, customer proof, adoption, and major launches. Builds and coaches a high-performing product marketing team while remaining hands-on. Translates customer, competitive, technical, and market insights into business and product strategy, partnering closely with Product, Engineering, Sales, Customer Success, Marketing, and executive leadership.

Own technical outcomes for key enterprise customers by diagnosing production issues, answering technical questions, fixing bugs, shipping features, and coordinating urgent responses. The role requires backend or infrastructure depth, strong debugging skills, production observability experience, and clear communication. The engineer will identify recurring customer problems, improve tooling, documentation, APIs, and product surfaces, and help establish standards and culture for a new Enterprise Engineering team.

The Strategic Account Manager manages high-value enterprise accounts, builds executive relationships, executes strategic plans, and drives growth by enhancing product adoption and customer value.

Lead design and implementation of customer-facing AI features and foundational AI infrastructure (orchestration, retrieval, evals, context management). Identify high-leverage opportunities, create reusable AI primitives, set technical direction, and drive adoption through cross-functional collaboration and product-focused execution.

Lead technical evaluation and proof-of-concept work for enterprise deals, conduct deep discovery, design hands-on POCs, handle technical objections, present ROI to executives, collaborate with Product and Customer Success, and mentor junior SEs while contributing competitive intelligence and reusable demo assets.

Lead frontend platform architecture and developer experience: own module boundaries, micro-frontend patterns, design-system infrastructure, performance budgets, build systems and CI/CD. Build AI-agent-driven engineering workflows to remove developer bottlenecks, set technical direction, mentor senior engineers, and partner cross-functionally to improve engineering velocity.