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Design, build, and operate backend product capabilities for hospitality workflows using PHP, Java, APIs, data models, and event-driven systems. Own technical design through production, including infrastructure, deployment, observability, testing, incident response, and on-call support. Improve distributed-system scalability, reliability, security, and maintainability while collaborating with Product, Design, Infrastructure, Security, and Engineering teams. Mentor peers and contribute to architecture, code reviews, and pragmatic product delivery.

Design, build, and operate backend product capabilities and distributed systems using PHP and Java. Develop APIs, data models, integrations, asynchronous workflows, and event-driven services with PostgreSQL, Kafka, REST, and gRPC. Own technical design through production, including infrastructure, deployments, observability, testing, incident response, and on-call support. Collaborate cross-functionally, make architectural decisions, mentor engineers, and use AI coding agents to deliver reliable customer-facing solutions.

Generates qualified sales pipeline by researching hospitality prospects, conducting outbound and inbound lead qualification, booking demos for Account Executives, and maintaining accurate Salesforce account and property data. The role also supports event and campaign outreach, manages territory pipelines, documents complex account hierarchies, and explores AI-powered prospecting and enrichment tools.

Architect and improve AWS infrastructure, build and maintain Kubernetes platforms, automate provisioning with infrastructure as code, and support CI/CD delivery. The role improves security, reliability, scalability, performance, and quality while helping development teams apply DevOps practices. Responsibilities include application and environment configuration, production support, and participation in an on-call rotation.

Architect and improve AWS infrastructure, build and automate Kubernetes platforms, develop IaC and CI/CD pipelines, and support production deployments. The role focuses on system security, reliability, scalability, performance, and configuration while enabling engineering teams with DevOps best practices. Responsibilities include production on-call support, application and environment configuration, and infrastructure support for product development projects.

The Sales Director at Cloudbeds drives growth by leveraging a network in the hotel industry to acquire new clients and expand brand presence, ensuring forecasts are met and building strong relationships for referrals.

Hunt for new hospitality clients, build prospect lists, execute high-volume outbound outreach and cold-calling, deliver virtual and in-person product demos, develop local partnerships, attend events (under 10% travel), represent Cloudbeds in the market, and consistently meet or exceed sales targets.

As a Sales Manager, you will identify new business opportunities, build relationships with prospects, and showcase Cloudbeds’ SaaS solutions to expand market presence.

Manage a portfolio of hotel customers to drive product adoption, reduce churn, and identify upsell opportunities. Serve as primary contact, analyze customer data, manage escalations, provide strategic guidance, gather feedback for product, and leverage hospitality expertise to achieve customer success outcomes and net dollar retention goals.

As a Sales Manager, you'll acquire new clients, assess market trends, engage prospects, deliver product demos, and represent Cloudbeds in your area.