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Manages end-to-end implementation projects for client accounts, coordinating internal and external teams, stakeholders, schedules, budgets, billing, communications, quality assurance, and issue resolution. Partners with Sales and Consulting on complex multi-solution engagements, maintains project plans and financial tracking, supports client-specific content and systems, and ensures successful delivery and customer satisfaction.

Researches K-12 education grant opportunities, writes and submits proposals, collaborates with funding teams, manages application timelines, and maintains grant databases and reporting requirements. The role requires strong writing, research, organization, project management, and knowledge of state and federal education funding sources.

Generates and qualifies new business opportunities through cold calls, email, social outreach, and event follow-up. Educates prospects on FranklinCovey solutions, connects offerings to customer goals, qualifies buyers, schedules discovery calls for Account Executives, manages assigned accounts, meets daily activity targets, and shares process improvements with sales leadership.

Enables business teams to adopt governed AI by identifying use cases, demonstrating and prototyping AI assistants and automations, training users, testing outputs, and guiding risk reviews. Creates enablement materials, tracks adoption and business outcomes, supports AI requirements development, and collaborates with IT, Security, Legal, and AI governance stakeholders. The role emphasizes responsible AI, process improvement, stakeholder engagement, and practical adoption of approved generative AI tools.

Supports Enterprise Division accounting through monthly close, journal entries, reconciliations, audit support, expense governance, capitalization, revenue recognition, financial reporting, variance analysis, and process improvement. The role also explores AI, BI dashboards, and automation to streamline accounting workflows while developing technical accounting expertise and supporting the Division Controller.

Supports enterprise-wide budgeting, forecasting, financial reporting, variance analysis, financial modeling, scenario planning, and performance improvement. Partners with business leaders and executives to communicate financial insights, manage Corporate G&A planning, and identify risks and opportunities. Maintains reports, dashboards, and EPM integrations, while improving forecasting and reporting processes through automation and AI-enabled tools.

Leads platform engineering across learner and enterprise products, setting architecture direction, integrating AI and data capabilities, managing engineering managers and teams, and improving quality, reliability, security, accessibility, and delivery. Partners with product, design, IT, cloud operations, sales, and executives on strategy, planning, budgets, and enterprise SaaS outcomes.

Leads enterprise B2B product marketing, owning positioning, messaging, portfolio narrative, go-to-market strategy, launches, sales enablement, and measurable outcomes. Advises executive leaders across marketing, product, and sales while building and developing a high-performing product marketing team. The role translates complex services and solutions into compelling value propositions, coordinates cross-functional execution, and uses customer, market, competitive, and field insights to refine strategy.

Owns revenue growth across a territory of K-12 schools and districts. Leads the full consultative sales cycle, including territory planning, pipeline generation, discovery, account strategy, RFPs, negotiations, closing, renewals, and expansion. Manages forecasting in Salesforce and Domo, collaborates with cross-functional teams, engages senior education stakeholders, and travels as needed for client meetings, events, and internal activities.

Manage and grow relationships with mid-market clients employing 500–5,000 people. Responsibilities include upselling and cross-selling, contract renewals, strategic account planning, performance monitoring, reporting, issue resolution, and collaboration with sales, marketing, and product teams to drive retention, satisfaction, and revenue growth.