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Lead design and execute Dynamics 365 and Power Platform implementations: roadmap, organizational design, hands-on configuration, Customer Service module deployment, cross-team collaboration, training, user support, and continuous system improvements to maximize CRM/ERP integration and automation.

Lead and execute Dynamics 365 and Power Platform strategy and implementations: roadmap creation, process analysis, team design, hands-on configuration (including Customer Service module), integration, training, cross-team collaboration, and continuous system improvements to maximize adoption and business value.

Lead Dynamics 365 and Power Platform strategy and implementations: develop roadmaps, assess processes for automation, advise team structures, provide hands-on configuration and integrations (CRM/ERP), deploy Customer Service module, drive cross-functional collaboration, deliver training and ongoing support, and continuously improve system performance and adoption.

Lead Power Platform and Dynamics 365 strategy and implementations: develop roadmaps, assess processes for automation, plan team structure, provide hands-on configuration and development, deploy Dynamics 365 Customer Service, train users, support adoption, and continuously improve system performance and integrations.