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Lead AI transformation and enterprise software implementation engagements, designing monday.com workflows, relational data structures, automations, agents, reporting, and integrations. Consult with stakeholders on business process improvement, manage project plans and budgets, deliver training and documentation, and advocate for customer needs. Build intelligent workflows using generative and agentic AI while ensuring reliable production use through human review and deterministic automation where appropriate.

Manage a portfolio of B2B SaaS accounts, driving adoption, retention, renewals, expansion, upsells, and cross-sells. Conduct outbound prospecting, manage the full sales cycle, negotiate and close deals, and build trusted relationships with stakeholders and executives. Provide proactive account planning and consult customers on process improvements to maximize platform value.

The Sales Development Representative generates qualified leads through data-driven outbound prospecting, conducts discovery calls, qualifies prospects, and schedules meetings for Account Executives. Responsibilities include preparing call reports, maintaining CRM records, analyzing performance metrics, researching market and competitor trends, addressing sales objections, and collaborating cross-functionally to demonstrate customer ROI and maximize the value of monday.com solutions.

Own the full sales cycle for named enterprise accounts, from relationship building and stakeholder engagement through negotiation and contracting. Demonstrate monday.com’s value and connect its solution to customer ROI, develop account strategies, coordinate cross-functional support, and serve as an escalation point for commercial and relationship issues.

Own the full sales cycle for mid-market SaaS customers, including relationship building, solution positioning, negotiation, contracting, and customer ROI development. Manage complex deals with multiple stakeholders, coordinate cross-functional support, serve as an escalation point, and help customers maximize the value of monday.com. Success requires consultative selling, strong communication and negotiation skills, independent execution, collaboration, and consistent quota overachievement.

Own the full sales cycle for SMB customers, from relationship building and stakeholder engagement through negotiation and contracting. Connect monday.com’s platform to customer ROI, drive upsells and expansions, coordinate cross-functional support, and serve as an escalation point for commercial issues. The role requires consultative selling, complex deal management, quota attainment, and strong communication in a hybrid Atlanta office environment.

Lead AI transformation engagements for 1–2 strategic enterprise customers. Partner with executives to define outcomes, architect and build production AI solutions, configure monday AI agents and vibe apps, integrate customer systems through MCP, and develop custom scripts. Own deployments from discovery through rollout and adoption, measure business impact, conduct workflow evaluations, and convert deployment insights into reusable assets, product requirements, and roadmap improvements. Collaborate with Sales, Customer Success, and Product as the technical authority.

Lead strategic customer deployments of AI solutions from discovery through production. Architect and build AI agents, vibe apps, MCP integrations, workflows, and custom scripts using TypeScript, Node.js, and React. Partner with C-suite stakeholders, Sales, Customer Success, and Product to drive adoption, measurable ROI, and workflow improvements. Instrument deployments, run evaluations, convert insights into product requirements, and create reusable assets and playbooks.

Lead strategic customer AI deployments from discovery through production. Architect and build AI agents, integrations, workflows, and applications; advise C-suite stakeholders; own adoption, throughput, and ROI outcomes; run evaluations; and convert deployment insights into reusable assets, product requirements, and roadmap input.

Own and grow a portfolio of enterprise accounts through retention, expansion, renewals, and executive relationship management. Identify upsell and cross-sell opportunities, develop strategic account plans, negotiate commercial agreements, and engage senior stakeholders. Partner with Customer Success on onboarding, adoption, and value realization while serving as the escalation point for account issues. Apply a consultative, outcome-focused approach to increase platform adoption and customer value.