monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.
About The Role
Our sales team is growing and we are looking for a strong Solution Engineer (Product Experts) to join the Solutions Engineers group.
As a Solution Engineer at monday, you’ll play a critical role in helping our prospects understand the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales process.
We are looking at experienced individuals that would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product and Customer Success
Please note that this is a hybrid position of 3 days/week in our NYC office.
You will play a critical role in helping our prospects understand the value of monday
Leverage deep product knowledge to lead the technical aspect in large and complex sales processes
Work closely with our salespeople and help streamline monday's sales process
Map out prospects' business processes and assist them to implement them in our platform
Establish pre-configured solution packages and define best practices
Help to strategize large opportunities
Requirements
3+ years in a Pre Sales Engineering role (or similar) in a SaaS environment
Strong problem-solving skills
A deep technical curiosity for how IT systems work in a business context
Great communication and customer-facing skills
Understanding of JSON and RESTful APIs
Understanding of GraphQL - an advantage
Ability to clearly articulate technical topics to a non-technical audience
Business process mapping skills
Experience responding to technical questions and security requirements from customers
Exceptional teamwork capabilities
Willing to work on a hybrid schedule (3x/week in our NYC office)
What monday.com can offer you:
Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success
Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more
Skills Required
- 3+ years of experience in a pre-sales engineering role or similar SaaS environment
- Strong problem-solving skills
- Technical curiosity about how IT systems work in a business context
- Strong communication and customer-facing skills
- Understanding of JSON and RESTful APIs
- Understanding of GraphQL
- Ability to explain technical topics to non-technical audiences
- Business process mapping skills
- Experience responding to customer technical questions and security requirements
- Exceptional teamwork capabilities
- Availability for a hybrid schedule of three days per week in the New York City office
What the Team is Saying
monday.com Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, with added mental‑health resources and wellness support. These offerings are repeatedly highlighted as a strong part of the overall package.
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Parental & Family Support — Paid parental leave for both primary and secondary caregivers, plus adoption assistance and return‑to‑work support, are portrayed as standout benefits. These policies are cited as particularly appealing elements of the program.
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Retirement Support — Automatic employer 401(k) contributions are presented as a meaningful financial benefit for U.S. employees. This is complemented by broader long‑term savings opportunities mentioned alongside the core plan.
monday.com Insights
What We Do
At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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monday.com Teams
monday.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model.
