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The Director of Site Reliability Engineering will lead initiatives on reliability, performance, and observability while managing teams and collaborating across departments to ensure operational excellence.

A Site Reliability Engineer II role focused on maintaining production services' reliability and observability, automating tasks, and participating in incident response.

The Director of Site Reliability Engineering will lead SRE initiatives, manage multiple teams, enforce SLIs/SLOs, oversee incident management, and drive automation efforts for Vertafore's product reliability and performance.

The Product Owner I translates business requirements into user stories, collaborates with development teams, and prioritizes the backlog to ensure solutions meet business needs.

The Principal Software Engineer will enhance customer experiences and lead software solutions, collaborating across teams to drive innovative technology in a fast-paced environment. Responsibilities include coding, mentoring, optimizing data pipelines, and defining development standards.

Design and implement Salesforce solutions, lead AI development practices, mentor junior developers, and drive adherence to enterprise architecture standards.

The Compliance Product Analyst I coordinates regulatory updates to products, manages JIRA tickets, and communicates with stakeholders to ensure compliance with industry standards.

The Customer Support Specialist I assists customers by resolving basic issues with Vertafore products, documenting resolutions, and improving customer service experience through troubleshooting and education.

As a Customer Support Specialist I, you'll resolve customer issues, provide product education, and track problems, supporting cutting-edge software solutions.

As a Customer Support Specialist I, you'll resolve customer issues with Vertafore products, educate customers, and document resolutions. You'll manage inbound interactions and contribute to problem tracking while adhering to procedures. Opportunity to expand knowledge in troubleshooting computer software and operating systems.