Top Tech Jobs & Startup Jobs

Lead accounting operations for a high-growth SaaS company preparing for public-company readiness. Oversee monthly, quarterly, and annual close processes; strengthen SOX controls; ensure US GAAP compliance; optimize NetSuite, Workday, and FloQast; drive automation and scalable processes; and build, mentor, and develop a high-performing accounting organization in partnership with the Controller and other finance leaders.

Leads and develops the Sales Development team to generate qualified pipeline and new business growth. Responsibilities include coaching representatives, establishing scalable sales development strategies, partnering on go-to-market outreach across email, phone, and social channels, analyzing performance trends, implementing professional development programs, and collaborating with Talent Acquisition to recruit sales talent.

Lead AlphaSense’s Search and Curated Experiences product areas. Set strategy and roadmaps for relevance, ranking, query understanding, document coverage, filtering, latency, reliability, and curated content experiences. Establish evaluation metrics and experimentation, partner with AI, Knowledge Graph, Engineering, and Design teams, and manage a product manager. Own the full product lifecycle from strategy through launch, analysis, and iteration while driving customer and business impact.

Lead design and reliability of a financial data extraction platform, minimizing human validation through AI, and enhance system correctness for scale.

Lead the architecture and reliability of a financial data extraction platform, reducing human validation reliance by enhancing accuracy and scalability of systems while leveraging AI-driven solutions.

Lead and expand a portfolio of strategic Financial Services enterprise accounts, protecting and growing revenue through retention and expansion. Build C-suite relationships, run QBRs, drive adoption and onboarding, identify churn risk and white space, collaborate with sales and product, and travel frequently to major financial hubs to deliver executive briefings and ROI-driven outcomes.

Provides second-line technical support for SaaS and private-cloud environments, diagnosing complex AWS, Kubernetes, API, search, and agentic-system issues. Partners with Engineering, Product, and customer-facing teams to resolve cases, lead technical account reviews, identify risks, improve processes, and create runbooks and documentation. Builds reusable AI workflows, prompt libraries, and MCP-connected investigation tools while mentoring junior engineers and supporting strategic customers.

Lead Customer Success Operations roadmap execution, scale processes and tools, own CS metrics strategy and reporting, manage a Senior Analyst, act as senior escalation for operational issues, partner cross-functionally (Product, Sales, Finance, BI), and operationalize scalable playbooks and governance for CS programs and QBRs.

Support Customer Success Operations by building and maintaining CS metrics and reporting (NRR, GRR, renewal, usage KPIs), partnering cross-functionally on complex deployments, and executing strategic CS programs. Serve as a go-to resource for account-level context, QA reporting, and initiatives like CS platform and usage-based pricing. Influence stakeholders, manage multiple priorities, and translate data into actionable insights for CS leadership.

Own AlphaSense’s curated product experiences, including company profiles, industry profiles, monitoring, and future surfaces. Use hedge fund investment research expertise to define, test, and improve accurate, credible, AI-powered experiences. Translate buy-side workflows into product strategy, identify market opportunities, collaborate with engineering, design, search, and marketing, and drive autonomous end-to-end delivery from concept through launch and iteration.