Top Tech Jobs & Startup Jobs

Lead a team of 8–10 Account Managers responsible for customer renewals, retention, expansion, forecasting, and strategic account relationships. Coach and develop team members, improve scalable customer-management processes, reduce churn, identify growth opportunities, and collaborate with Customer Success and Sales. The role also includes recruiting talent, managing performance visibility, handling senior-client relationships and escalations, and shaping customer strategy through data-driven insights.

Provides legal and strategic advice on global employment and labor matters, including employee relations, compliance, benefits, immigration, recruiting, compensation, policies, and disputes. Drafts and negotiates employment agreements, supports investigations and litigation, advises on AI use in employment processes, monitors changing laws, and develops scalable legal playbooks while partnering with People and business teams worldwide.

Lead the Desktop Software Engineering team, ensuring application reliability, managing desktop systems, and building effective endpoint engineering processes.

Sources and evaluates industry experts for research projects, conducts email and LinkedIn outreach, validates backgrounds, negotiates rates, documents profiles, and onboards experts. The role also supports scheduling calls between experts and clients, answers questions, and troubleshoots connectivity issues while managing multiple fast-turnaround projects and deadlines.

Own the end-to-end sales process for existing financial services clients, targeting hedge funds, asset managers, investment banks, and sell-side research teams. Responsibilities include upselling, prospecting new teams, conducting product demonstrations and trials, forecasting, pipeline development, closing sales, and maintaining client relationships. The role also partners with marketing, product specialists, and product teams to expand awareness, improve engagement, and communicate customer needs.

Owns the end-to-end new business sales cycle for mid-market corporate accounts, including prospecting, relationship building, product demonstrations, trials, forecasting, pipeline development, negotiation, and closing. Targets Fortune 1000 organizations and stakeholders in strategy, competitive intelligence, business development, investor relations, and M&A. Partners with SDRs, product specialists, account management, and leadership to drive quota attainment, customer success, upsells, and product feedback.

Leads AlphaSense’s Financial Services channel research coverage across banking, insurance, and fintech. Develops coverage roadmaps, channel-check frameworks, expert source strategies, and structured questionnaires. Guides analysts and operations teams on project execution, expert targeting, feasibility, and research quality. Acts as the primary financial services domain expert, identifying companies, subsectors, value chains, and research opportunities while improving workflows and ensuring insights are consistent, actionable, and aligned with investor demand.

Leads the vision and roadmap for enterprise administration across internal and customer-facing systems. Owns workflows spanning account provisioning, configuration, lifecycle management, growth, and renewal. Maps and optimizes enterprise customer processes, aligns product, engineering, operations, and go-to-market teams, influences senior stakeholders, and drives cross-functional initiatives. Success is measured through improved onboarding efficiency, reduced operational overhead, and greater customer autonomy and satisfaction.

Lead the developer experience for AlphaSense’s Agent API, owning the journey from initial discovery through authentication, first successful call, integration, and production. Manage the developer portal, documentation, quickstarts, SDKs, code samples, authentication, errors, structured responses, logging, and tracing. Use developer analytics, support signals, and customer conversations to guide the roadmap while partnering with Engineering, Marketing, and Customer Education to improve adoption and reduce time-to-first-call.

Own go-to-market positioning, messaging, campaigns, launches, competitive analysis, and customer insight programs for AlphaSense’s Expert Call Services. Partner with product, revenue, enablement, expansion, adoption, and business teams to drive awareness, cross-sell, call volume, pipeline, revenue, and product adoption. Track performance metrics and recommend improvements as the offering evolves.