Top Tech Jobs & Startup Jobs

Supports the installation, configuration, maintenance, and troubleshooting of server environments, hardware, operating systems, applications, backups, user accounts, Exchange services, voicemail, call routing, file and print services. Provides technical support to desktop specialists, assists with software rollouts, performs system restores, and follows disaster recovery procedures while escalating complex issues appropriately.

Owns executive relationships and revenue growth for 2–4 high-value enterprise accounts. Develops multi-year account plans, expands product adoption, identifies cross-sell and upsell opportunities, leads renewals and contract negotiations, and coordinates Product, Marketing, Client Success, and Solutions teams. The role also conducts strategic business reviews, represents the company with senior stakeholders, and drives profitable long-term partnerships across Roadside Assistance and Accident Management offerings.

Designs, builds, and maintains scalable ETL/ELT pipelines and finance data models using Snowflake, AWS, dbt Core, Python, and SQL. Develops Medallion architecture data marts, integrates ERP systems, and partners with stakeholders on financial workflows. Implements data governance, RBAC, automated quality testing, observability, documentation, CI/CD, and secure deployments. Monitors Snowflake costs and optimizes queries while supporting Oracle EBS integrations and the migration to Workday.

Develop and maintain enterprise cybersecurity policies and standards aligned with ISO 27001, PCI-DSS, and SOC 2. Conduct vendor security and privacy risk assessments, track remediation, support audits and client questionnaires, evaluate security controls and evidence, and recommend corrective actions. Partner with IT, Engineering, vendors, and business units on security architecture, data security implementations, compliance, risk management, and organization-wide security awareness.

Design, develop, and deploy machine learning models and pipelines to optimize operations. Lead full ML project lifecycle, ensure model evaluation/monitoring, collaborate cross-functionally, mentor junior engineers, and drive continuous improvement in ML applications and processes.

Handle inbound customer cases for Kia Care, troubleshoot vehicle technology and warranty/repair issues, coordinate with dealerships and vendors, document interactions in CRM, de-escalate calls, and ensure timely, empathetic resolutions while working onsite in a contact center.