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As a Senior Staff Engineer, you will provide technical leadership, drive architectural direction, mentor engineers, and manage critical projects, ensuring high-quality customer interactions while enhancing system infrastructure and reliability.

Lead and scale a concept-first design organization, set and enforce a high creative bar, build repeatable design systems and processes, mentor emerging leaders, and partner cross-functionally to align design with brand and business strategy.

Lead high-level enterprise architecture for strategic, high-stakes deals: run future-state design workshops, align Braze with enterprise stacks (Snowflake, Salesforce, Adobe), manage technical stakeholders (InfoSec, Data Governance, EA), identify and mitigate technical blockers, and create reusable governance and deployment blueprints for large-scale, multi-instance enterprise deployments.

As a Senior Staff Engineer at Braze, you will lead technical initiatives in the Channels division, ensuring effective message delivery, mentoring engineers, and enhancing architectural quality while actively contributing to software development.

Manage a portfolio of high-value enterprise accounts and pursue new strategic clients. Build C-suite relationships, use consultative/value-based selling to drive revenue and expansion, collaborate cross-functionally, and maintain accurate pipeline and forecasting with Salesforce/Clari. Educate clients on industry trends and ensure exceptional customer satisfaction.

Lead and scale a high-performing, conceptually driven design team across brand, motion, and multi-disciplinary creative. Set and enforce a clear quality bar, build design systems and scalable processes, partner with strategy and cross-functional leaders, mentor emerging leaders, oversee visual identity across channels, and manage vendors and production while occasionally contributing hands-on when strategic input is required.

The Sales Operations Lead will optimize sales capacity, headcount planning, coverage models, and compensation plans while collaborating closely with Sales Leadership, Finance, and the People Team to support growth objectives.

Lead Braze's community, advocacy, CABs, and customer storytelling. Build and run programs that drive retention and expansion, measure business impact, integrate community signals into CX and sales, and manage a senior team while partnering cross-functionally with PMM, Content, Product, Demand Gen, and Events.

Lead Braze’s community, advocacy, CABs, and customer storytelling to drive retention and expansion. Manage a senior team of five, integrate community signals into GTM and CS workflows, measure impact with clear KPIs, and partner cross-functionally to turn customer insight into roadmap and narrative.

Lead and scale a high-performing, concept-driven design team across brand, motion, and multidisciplinary creative. Set and enforce creative standards, build repeatable systems and workflows, partner with strategy and cross-functional leaders, mentor emerging design leaders, and own the brands visual identity and design systems across digital, events, paid media, and internal materials.