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Serve as a senior pre-sales trusted advisor for Media, Entertainment, Gaming, and Sports accounts across the Americas. Provide technical product expertise, position BrazeAI capabilities, translate solutions into business value, mentor junior consultants, collaborate with sales/marketing/product/security, and support complex demos and proposals. Role requires travel (up to 50%) and is based in the Austin office.

Serve as a senior pre-sales technical advisor for Media, Entertainment, Gaming, and Sports accounts. Demonstrate Braze product expertise, position BrazeAI capabilities, support sales cycles, mentor junior consultants, collaborate cross-functionally, and travel up to 50% to build long-term customer partnerships.

Serve as a senior pre-sales technical advisor for Media, Entertainment, Gaming & Sports accounts across the Americas. Demonstrate Braze product and BrazeAI capabilities, craft technical solutions, support sales cycles, collaborate with sales/marketing/product/security, mentor junior consultants, and travel (up to 50%).

Sell Brazes customer engagement platform to retail customers, owning the full sales cycle from prospecting to close. Generate and manage pipeline, perform consultative discovery, demonstrate value-based outcomes, influence stakeholders across marketing/product/technical teams, and act as a trusted advisor to scale customer relationships.

Own the full sales cycle for Scale Retail: prospecting, pipeline generation, consultative selling, discovery, and closing new SaaS business. Act as a trusted advisor to marketing and technical stakeholders, drive value-first conversations, and collaborate with cross-functional teams to scale customer engagements.

Build, operate, and automate Braze’s internal Infrastructure-as-a-Service and large-scale background processing frameworks. Collaborate with product teams to design scalable, observable systems, improve reliability via automation, and own scaling, failure modes, and operational safety. Implement tooling for capacity management, observability, and developer ergonomics. Participate in on-call rotation, incident response, and post-incident retrospectives to drive continuous improvement.

Own the full sales cycle for Scale Retail: prospect, qualify, and close new SaaS business. Act as a trusted advisor to Marketing/Product/Technical executives, drive consultative, value-first conversations, manage pipeline, and use data-driven approaches to influence stakeholders and accelerate large, distributed purchasing decisions.

Manage a portfolio of high-value retail enterprise accounts and pursue new strategic clients. Build C-suite relationships, perform consultative solution selling and outbound prospecting, drive account expansion, collaborate cross-functionally to ensure customer success, educate clients on industry trends, and use CRM tools for pipeline management and forecasting.

Manage a portfolio of high-value retail enterprise accounts and pursue new strategic clients. Build C-suite relationships, use consultative/value-based selling to drive revenue and expansion, prospect outbound, collaborate cross-functionally, and use CRM tools for pipeline management and forecasting.

The Solutions Engineer will manage security compliance and advocacy, lead pre-sales alignment, and collaborate internally on security frameworks.