Top Tech Jobs & Startup Jobs

The Customer Care Advocate provides support for identity-related issues, assesses customer needs, manages calls, and documents interactions in CRM systems.

The Bilingual Customer Care Advocate analyzes consumer files, manages fraud cases, responds to inquiries, and collects data for law enforcement, all while ensuring prompt resolution and maintaining data integrity.

Lead and coordinate a bilingual (Spanish/English) call center team, manage complex escalations, oversee daily operations and staffing, monitor KPIs (AHT, QA, adherence), deliver coaching and development, support hiring and training, and drive process improvements to ensure high-quality customer outcomes.

Lead a team evaluating new and existing data assets, standardize due-diligence and analytical methodologies, validate data quality and business value, partner with Product and Technology to support onboarding and OneTru cataloging, establish governance and lineage standards, and coach team members to drive data-driven product and revenue decisions.

Provide technical product support and consultative services for TransUnion Insurance Solutions during implementation and post-sale phases. Drive process improvements and automation (including AI) to scale operations, perform data analysis and client reviews, gather voice-of-customer insights, and coordinate with stakeholders to deliver actionable product enhancements and operational efficiencies.

Lead end-to-end implementation and onboarding of telecom and SaaS solutions, manage integrations and deployments, drive customer adoption and success metrics, serve as primary customer contact, coordinate cross-functional teams, manage risks and escalations, ensure SLA/KPI compliance, provide training and early-life support, promote process improvements and automation, and support account growth. Up to 30% travel required.

Work as a senior platform engineering team member to design, implement, deploy and maintain analytics environments and data services. Collaborate with product owners, troubleshoot and optimize capacity, automate CI/CD and cloud deployments, prototype innovations, and train users to ensure system availability and quality.

Lead Global Consumer Solutions strategy and operating model; set AI and investment priorities; govern capital allocation and portfolio decisions; partner with Product, Technology, and Finance to translate strategy into multi-year roadmaps, financial targets, and execution cadence; run business operations, market and regulatory intelligence, and represent the business externally while building and developing a high-performing strategy and operations team.

Lead a global team to drive enterprise Salesforce adoption, enablement, governance, and value realization. Build roadmaps, partner cross-functionally, define adoption analytics and reporting, prioritize enhancements, and embed AI/automation to improve seller efficiency, pipeline quality, customer experience, and ROI.

The role focuses on optimizing digital experiences, primarily for B2B marketing, through data analysis, management of A/B tests, and strategy implementation across digital platforms.