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Serve as a strategic advisor to the SVP of US Solutions by leading strategic planning, executive communications, governance, performance tracking, reporting, and cross-functional initiatives. Coordinate operating rhythms, business reviews, and special projects while developing recommendations and insights for senior leadership. Drive alignment, change management, organizational effectiveness, and execution across Product, Technology, Sales, Finance, Operations, and Legal teams.

Supports two senior vice presidents by managing complex calendars, communications, domestic and international travel, meetings, expenses, budgets, procurement coordination, reports, presentations, and confidential information. The role requires independent judgment, strong organization, attention to detail, and collaboration across continents and time zones in a hybrid work environment.

Processes high-volume inbound consumer correspondence by opening, preparing, sorting, reviewing, categorizing, scanning, batching, and indexing documents into appropriate workflows. Maintains accuracy, confidentiality, production, and quality standards while escalating issues and collaborating with supervisors and teammates. The role requires independent multitasking in a fast-paced, fully onsite environment, including lifting up to 30 pounds throughout the workday.

Support model risk governance by maintaining policies, documentation, inventories, validation plans, training, and stakeholder communications. Develop statistical programs and analytical solutions using R, Python, SQL, Hive, Spark, and cloud platforms to analyze large datasets and support credit risk and business intelligence consulting engagements.

The Sales Development Representative drives qualified pipeline growth through outbound prospecting and inbound lead engagement. Responsibilities include researching target accounts, contacting senior decision-makers, creating personalized multichannel campaigns, nurturing prospects, generating meetings, and partnering with sales and marketing teams. The role requires maintaining accurate Salesforce records and working independently in a remote environment, with occasional attendance at work-related events.

Designs, develops, and maintains SOAR and agentic AI security automations for SOC triage and response. Builds Python tools, APIs, integrations, workflows, guardrails, and evaluation processes across SIEM, EDR, threat intelligence, case management, and ITSM platforms. Partners with detection engineering, administers case-management workflows, applies Git-based engineering and CI/CD practices, measures automation effectiveness, and creates technical documentation and runbooks.

Designs and governs centralized sales communications processes, calendars, channel standards, and intake workflows. Writes executive announcements, launch communications, program updates, talking points, and leader cascades tailored to sales audiences. Partners with Sales Enablement, Marketing, Product, Operations, and HR to translate complex initiatives into clear messaging. Measures engagement, comprehension, and actionability, analyzes feedback, and recommends communication improvements.

Lead exploratory AI research and innovation initiatives, evaluating emerging techniques such as neuro-symbolic AI, causal AI, agentic AI, reasoning systems, and knowledge-enhanced machine learning. Design prototypes, assess capabilities and risks, identify business applications, and collaborate with engineering teams to transition successful concepts into production. Represent TransUnion through publications, patents, and presentations while shaping long-term AI strategy.

Supports management of credit and non-credit data domains across onboarding, standardization, quality monitoring, and enhancement. Responsibilities include designing data schemas, monitoring data quality and SLAs, gathering stakeholder feedback, assessing data-asset impacts, and coordinating structured data solutions with technology and business teams.

Supports alternative data operations by monitoring source and furnisher quality, investigating customer issues, identifying root causes, implementing corrective actions, managing escalations, and coordinating customer integration projects. The role serves as an internal contact for data-source issues, partners with customers to audit reported data, communicates with stakeholders, and recommends solutions to improve operational performance and data reliability.