Top Tech Jobs & Startup Jobs

Develop and grow strategic relationships with benefits consulting firms to drive awareness, referrals, pipeline, and revenue for Talkspace solutions. Educate consultants, support sales opportunities and RFPs, coordinate partner engagements, assist with contract management, and collaborate cross-functionally with Sales, Marketing, Product, Legal, Finance, and Implementation. Track partner activity and performance in Salesforce while identifying market trends and growth opportunities.

Leads and develops client support representatives, monitors performance and quality metrics, manages staffing and CRM queues, conducts coaching and reviews, supports hiring and payroll, improves SOPs and service processes, resolves escalated customer issues, and collaborates with training, quality, content, and other departments.

Develop demand forecasts, capacity and staffing plans, gap analyses, and what-if scenarios. Build recurring and ad hoc reports using Looker and spreadsheets, monitor real-time performance, investigate variances, and provide actionable recommendations to business leaders and operations stakeholders.

Analyze product, provider network, user engagement, and platform performance data using SQL and Python. Build dashboards, reports, data models, and automated quality reporting with Looker, dbt, and related tools. Partner with technical and business stakeholders to translate quantitative and qualitative insights into actionable product, operational, and strategic recommendations. Support data warehouse architecture, ETL/ELT processes, and senior leadership decision-making.

Leads software engineering teams in developing, reviewing, testing, and releasing production-ready features. Plans work, delegates tasks, resolves technical challenges, monitors system health, and ensures code quality and QA standards. Mentors junior engineers, supports hiring and training, communicates technical decisions, identifies risks, and collaborates with product, management, and business stakeholders. Requires strong React and Node.js expertise, software development experience, and technical leadership capabilities.

Coordinates military member referrals, including TRICARE portal activity, incoming faxes, medical records coordination, and member engagement. Supports payor success through health plan inquiries, unmatched members, escalations, VIP requests, and customer support assistance. Prioritizes workflows, improves internal processes, collaborates with product teams on issue resolution, and shares client feedback and enhancement opportunities across departments.

Coordinates strategic Network Operations initiatives from planning through post-launch, managing project plans, timelines, stakeholders, risks, documentation, reporting, and launch readiness. Liaises with providers and facilities on scheduling, logistics, and operational requirements, while supporting process improvement, data accuracy, and cross-functional alignment. The role requires strong organization, communication, problem-solving, and follow-through across multiple concurrent projects.

Leads technical projects from requirements through deployment across web, mobile, API, backend, and engineering teams. Translates product priorities into execution plans, manages timelines, dependencies, risks, blockers, releases, and project documentation. Facilitates Agile ceremonies and technical decision-making while coordinating Product, Engineering, Design, Data, external partners, and stakeholders. Requires strong software development lifecycle knowledge, communication, prioritization, stakeholder management, and experience delivering complex technical initiatives.

The Product Manager owns product ideation, strategy, backlog prioritization, feature execution, lifecycle management, KPI definition, experimentation, and performance monitoring. They analyze user feedback and web analytics, identify product improvements, conduct quality assurance testing, and collaborate with engineering, design, data science, research, marketing, and leadership teams to deliver effective user-focused solutions.

The Senior Data Engineer will design and develop scalable data architectures, manage ETL processes, optimize databases, and implement MLOps pipelines, promoting data-driven decision-making across the organization.