Top Tech Jobs & Startup Jobs

Leads product portfolio strategy and the full product lifecycle for enterprise SaaS offerings. Defines product vision, requirements, personas, epics, user stories, and roadmaps; prioritizes investments and build-buy-partner decisions; develops business cases and monetization options; monitors product metrics; and collaborates with engineering, marketing, sales, executives, customers, and other product managers. Provides mentorship and serves as a market and customer subject-matter expert.

Provides technical support for CDK Accounting customers through phone, chat, email, and ticketing channels. Troubleshoots complex issues, guides customers through resolutions, documents cases, manages timelines, escalates problems, and maintains customer communication. The role also mentors baseline support staff, supports team knowledge development, attends training, and adapts to changing technical and industry requirements.

Supports the post-sale customer journey by maintaining account data, preparing customer health and adoption reports, identifying risk signals, assisting with retention and recovery activities, and preparing success plans and executive business reviews. Provides flexible coverage for leave periods and high-volume cycles while coordinating with CSMs, regional leaders, and cross-functional teams. The role is intended to develop an early-career professional toward future ownership of a customer book of business.

Supports post-sale customer success activities without owning a permanent book of business. Responsibilities include maintaining CRM data, preparing account health and adoption reports, identifying customer risks, supporting retention plans, preparing executive business reviews and success plans, coordinating follow-ups, and providing temporary coverage during capacity gaps. The role collaborates with CSMs and regional leaders while developing toward future account ownership.

Develop and ship production software for automotive retail platforms using AI-assisted development workflows. Responsibilities include writing technical specifications, reviewing and testing AI-generated code, ensuring security and maintainability, optimizing AI tooling costs, solving moderately scoped problems, participating in on-call rotations, and collaborating with engineering, product, and design teams.

Lead the full product lifecycle for a cloud platform supporting vehicle inventory solutions. Responsibilities include defining product strategy, managing roadmaps and backlogs, shaping requirements and user stories, partnering with Agile teams, modernizing platform services, collaborating with internal and external stakeholders, and monitoring product success metrics. The role is hybrid in Portland or Austin and requires travel up to 25%.

Manage global learning and talent development programs, leadership development offerings, learning vendors, employee assessments, and organizational development initiatives. Consult with business leaders and HR stakeholders, oversee budgets and large-scale projects, measure program adoption and impact, manage learning technology, and recommend scalable solutions aligned with business priorities. The role also supports change management, culture enhancement, employee engagement, and strategic talent development across the organization.

Leads OEM sales strategy, account planning, executive relationships, enterprise negotiations, and dealer program growth for automotive technology solutions. Owns direct OEM revenue and indirect dealer penetration objectives, builds cross-functional partnerships, oversees complex programs, supports co-selling, resolves escalations, and drives product and market priorities. Requires deep automotive technology expertise, experience selling to OEM executives, sales leadership, contract negotiation skills, and regular field travel.

Manages dealership client success by driving adoption and value from CDK solutions, reducing churn, mitigating account risk, supporting training, and identifying expansion opportunities with Sales. Maintains trusted client relationships, prepares reports and presentations, handles escalations, documents engagements in Totango, and partners with senior customer success managers.

Leads the IAM function and develops security strategies, standards, architectures, and operations for user, machine, and privileged identities. Oversees IAM, PAM, IGA, and secrets management solutions across hybrid environments; automates account lifecycle and access provisioning; secures Microsoft 365; partners with technology and product teams; measures compliance; and provides tier 2/3 support for identity technologies.