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Generates new business through outbound prospecting, cold calls, emails, and campaigns. Identifies customer needs, presents product value, qualifies opportunities, schedules discovery calls, and partners with Account Executives to build pipeline. Maintains prospect data, applies sales coaching and AI-driven research tools, meets activity and revenue targets, and eventually mentors new hires. The role requires working from the Chicago office at least three days per week.

Leads go-to-market financial planning and analysis, partnering with Sales, Revenue Operations, and Partnerships leadership. Owns GTM reporting, P&L planning, forecasting, variance analysis, financial modeling, pipeline and bookings analysis, sales capacity planning, quota setting, and compensation design. Builds scalable reporting and data solutions using Pigment, Salesforce, Tableau, and SQL while providing strategic insights on pricing, packaging, revenue, and business performance.

Leads GTM strategy and revenue planning, including segmentation, capacity, coverage, quota, territory design, pipeline modeling, and variable compensation. Manages a planning team, partners with Finance and Sales, evaluates routes to market, supports pricing decisions, and improves planning efficiency through technology and AI. The role requires extensive B2B SaaS revenue operations experience and ownership of complex planning cycles.

Generate new mid-market business, prospect independently and through BDR leads, serve as a product specialist, manage qualified pipelines, conduct customer research, deliver demonstrations, meet sales metrics, and become a trusted advisor on Sprout Social’s platform and social media trends.

Drives new business in the corporate segment by converting prospective clients, generating pipeline, managing qualified leads, conducting customer research, delivering product demonstrations, and exceeding activity, pipeline, and revenue metrics. The role collaborates with BDRs, solution engineers, and sales support teams while developing expertise in Sprout Social’s social intelligence platform and advising customers on social media trends and business value.

Own the global new-hire onboarding experience and support employee lifecycle programs, including milestone recognition, promotions, performance reviews, talent initiatives, and Community Resource Groups. Build scalable playbooks, manage communications, budgets, platforms, and cross-functional logistics, facilitate culture-focused experiences, gather feedback, and improve processes. Serve as an operational partner to People leaders and CRG stakeholders while supporting employee growth, inclusion, and engagement.

Own quarterly product launches and release programs, optimizing workflows, resources, and messaging. Partner cross-functionally with Product, Revenue, R&D, and Marketing to deliver events, collateral, positioning, and go-to-market support. Serve as product marketer for assigned products, translate technical concepts into compelling narratives, manage approvals and deadlines, and use qualitative and quantitative data to measure launch performance and improve future strategies.

Own competitive intelligence and analyst relations for Sprout Social. Track competitors, product launches, pricing, campaigns, and market developments; publish actionable intelligence; support live competitive deals; maintain battlecards and comparison materials; and advise positioning. Coordinate analyst briefings, evaluations, submissions, and executive presentations. Build intelligence networks and partner with GTM Systems and Applied AI teams to create repeatable AI-powered workflows.

Leads the Tooling engineering team responsible for developer experience, CI/CD, deployment automation, release workflows, observability, internal developer platforms, and AI-assisted engineering tools. Partners with Infrastructure, Security, and Product Engineering leaders to improve reliability, engineering productivity, software delivery performance, and developer satisfaction. Sets technical direction, manages roadmaps, coaches engineers, and drives cross-functional platform initiatives.

Prepare SEC filings, financial statements, footnotes, MD&A, disclosures, workpapers, and XBRL tagging. Support SOX compliance, external audits, share-based compensation entries, reconciliations, technical accounting research, and disclosure benchmarking. Collaborate with Legal, Investor Relations, Finance, Accounting, and auditors while improving financial reporting processes and using AI to enhance reporting workflows.