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The Client Success Manager will engage proactively with clients to ensure they derive value from Aspire's SaaS solutions, fostering relationships that enhance retention and loyalty. Responsibilities include developing success plans, monitoring client health, and collaborating across teams to optimize service delivery and identify upselling opportunities.

The Pro Product Technical Specialist role focuses on onboarding and training clients on Service Titan's telecom-related products. Responsibilities include product expertise, client training, project management, troubleshooting, and providing technical support while ensuring successful product outcomes for customers.

As a Customer Success Manager, you'll manage a portfolio of approximately 35 high-touch Enterprise accounts, ensuring maximum value from our software. Responsibilities include building senior-level relationships, providing tailored solutions, analyzing user engagement data, and mentoring new hires while contributing to continuous improvement initiatives. This role involves multi-tasking in a fast-paced environment with some national travel.