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Manage a portfolio of ~100 accounts as the primary CSM to drive retention, adoption, and growth. Build senior relationships, deliver product training, analyze usage data to design outreach campaigns, mitigate churn, facilitate cross-functional resolutions, support renewals and upsells, collect product feedback, and create customer advocacy.

Lead strategy and execution for ServiceTitan's Fintech product suite, owning roadmap, P&L, and product delivery for payments and embedded finance. Manage product teams, partner with engineering, negotiate commercial partnerships with processors and lenders, drive adoption and revenue, ensure compliance and risk controls, and report performance to executive leadership.

Own and improve the end-to-end employee and manager compensation experience: run merit, equity, and promotion cycles; manage timelines, systems, communications, and finance alignment; build enablement and tooling roadmaps; perform data audits and compensation analysis; and measure success via sentiment, comprehension, and self-service adoption.

The Engineering Manager will lead a team of data engineers, manage architectural decisions, and ensure platform reliability and scalability while collaborating on the data infrastructure roadmap.

Qualify and engage prospects through outbound calls and emails, schedule product demos, conduct discovery conversations, manage pipeline with sales tools, and collaborate with Account Executives while continuously improving through coaching and training.

The Principal Software Engineer will design a semantic model architecture for data products, ensure performance, and lead technical initiatives while collaborating with teams to optimize data consumption across the platform.

Drive product adoption and revenue by engaging existing customers, generating pipeline, booking demos for Pro Account Executives, and conducting high-volume outbound calls (~30/day). Discover customer needs, build rapport, collaborate with AEs, maintain accurate CRM/activity records, assist with reporting and ad-hoc requests, and support campaign execution and onsite visits.

The Senior Analyst of People Analytics will manage Visier platform, support data pipelines, validate data accuracy, and develop self-service dashboards ensuring analytical integrity across employee lifecycle processes.

Lead the technical direction of an engineering team, making major technical decisions, mentoring engineers, and improving technical quality through reviews and effective communication.

Partner with the CFO to drive high-priority, ownerless initiatives end-to-end, run FinOps operating cadence and leadership meetings, support CFO external relationships, and perform individual-contributor analysis, models, and memos. Act as a fast-moving generalist who escalates outcomes and grows into broader operational roles.