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The Product Manager will define and execute on the product portfolio, collaborate on go-to-market strategies, and understand developer needs, particularly in AI applications.

Support and maintain go-to-market systems (CRM, CS platforms), build and troubleshoot workflows and automations, ensure data quality and integrations, produce reporting and dashboards, document processes, and drive automation and cross-functional operational improvements.

Own growth for a high-volume SMB portfolio by using data, product usage insights, and AI tools to prioritize outreach, increase adoption, and identify qualified expansion opportunities. Execute scalable engagement strategies, maintain accurate account data, collaborate cross-functionally, and continuously refine playbooks and digital success programs.

The Product Marketing Manager leads go-to-market strategies and customer insights for Nylas, focusing on driving product adoption and revenue through effective messaging and collaboration with teams.