Top Tech Jobs & Startups Jobs

The Senior Customer Success Manager will oversee a portfolio of strategic customers, guiding them in adopting Nexthink solutions while driving customer retention and operational success. Responsibilities include executing customer success plans, engaging with stakeholders, identifying upsell opportunities, and ensuring customer renewal through value tracking and workshops. Collaboration with internal teams and maintaining accurate CRM data is essential.

The Support Account Manager will manage federal customers under the Premium Support program, providing first, second, and third level technical support. Responsibilities include troubleshooting, tracking requests, participating in project meetings, ensuring implementation meets requirements, and maintaining knowledge of customer environments.

The Senior Engagement Manager at Nexthink oversees the delivery of solutions and services to ensure customer satisfaction, managing the full engagement lifecycle from sales through project implementation. They coordinate teams, produce project documentation, advise clients on solutions impact, and identify further opportunities for value.

The Senior Customer Success Manager will guide strategic customers through their digital employee experience maturity journey, ensuring adoption and retention through comprehensive success plans. Responsibilities include relationship building, issue management, value tracking, conducting workshops, and providing feedback to internal teams.

The Solution Consultant at Nexthink supports the sales organization by providing presales support, demonstrating product capabilities, and aligning technical solutions with business outcomes. Key responsibilities include leading workshops, managing accounts, and traveling to client sites to showcase Nexthink's value. This role aims to drive revenue growth by enabling customers to understand how Nexthink solutions can address their challenges.

The Adopt Solution Sales Specialist will drive new sales revenue by engaging existing customers and leveraging partners. Responsibilities include achieving sales targets, developing a sales pipeline, managing the sales process, and fostering relationships with C-level executives to ensure customer success with Nexthink's solutions.

The Adopt Solution Sales Specialist will drive new sales revenue through consultative selling, working closely with existing customers and partners, managing the sales process, and engaging C-level executives. Responsibilities include prospecting, sales pipeline development, and relationship building to achieve quarterly and annual sales goals.