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Manage and coach an Enterprise account executive team to hit team quota. Oversee pipeline, forecasting, hiring, training, and deal support. Drive sales processes, forecast accuracy, pipeline generation, and team skill development using CRM and sales tools while participating in strategy and closing deals as needed.

Drive expansion revenue within existing SMB and Mid-Market accounts by identifying and closing cross-sell and upsell opportunities. Build and manage an expansion pipeline, prospect into accounts, forecast bookings, and collaborate with Customer Success and cross-functional teams to increase customer lifetime value and meet revenue targets.

Manage onboarding, escalations, training, renewals, and high-volume customer cases for SMB accounts in a pooled/team model. Use Salesforce and automation tools to prioritize tasks, mitigate risk, drive adoption and retention, collaborate cross-functionally, and contribute process improvements to support GRR/NRR goals and customer satisfaction.

Drive enterprise revenue for media intelligence by building and closing a pipeline of large enterprise accounts. Lead complex, consultative sales cycles with PR, communications, and insights buyers. Serve as subject matter expert, influence GTM strategy with Product and Marketing, and partner with Customer Success for account transitions, expansion, and retention to meet quota and growth targets.

Sell Muck Rack's media intelligence SaaS to enterprise PR, communications, and marketing leaders. Manage an enterprise territory end-to-end: prospect, demo, negotiate, close, and meet revenue and activity quotas. Drive pipeline generation, coordinate internal resources, and lead complex, multi-stakeholder sales cycles while tracking ACV, win rate, and cross-sell metrics.

The Vice President of Sales will lead and develop a multi-layered sales organization, drive new business revenue, and enhance operational standards in a B2B SaaS environment.

The Customer Success Manager will drive customer retention and satisfaction for enterprise agency clients, managing the full customer lifecycle and identifying expansion opportunities.

As a Senior DevOps Engineer, you will design and improve infrastructure and deployment workflows, manage cloud infrastructure, and mentor teammates while ensuring the reliability and scalability of containerized systems.

Support delivery of communications measurement projects by collecting and QAing data, analyzing media coverage to identify trends, and contributing to client reports and presentations. Use AI tools to aid research while validating outputs, coordinate project deliverables, and collaborate across teams. Participate in onboarding, learning, and thought leadership support.

Provide customer-facing operational support for press release distribution and newsroom publishing on Muck Racks platform: troubleshoot formatting, scheduling, and delivery; monitor release status; escalate technical issues; maintain documentation; and collaborate with Support, Success, Product, and Engineering to ensure timely, accurate distributions and high customer satisfaction.