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The Manager of Advanced Analytics & Automation leads the strategic analytics and AI automation initiatives for customer intelligence, building data models, insights, and automation workflows to enhance customer success and retention.

As a Senior Software Engineer, you will lead the design and implementation of scalable data pipelines, mentor engineers, and collaborate with cross-functional teams to enhance AI and analytics data for product features.

Lead strategic analytics and AI automation for customer success, develop intelligence systems, build data models, and drive analytics initiatives.

The Senior Customer Education Specialist will drive customer success through educational initiatives, managing projects, leading trainings, and analyzing data to enhance training strategies, while fostering collaboration across teams.

The role involves driving customer education through various training formats, developing strategies for product adoption, and facilitating growth through analytics and presentations.

In this role, you'll lead the team responsible for the AI engineering charter at Klaviyo, managing the development of AI-powered capabilities and ensuring high-quality, reliable AI experiences across the platform. You'll collaborate across departments and drive the delivery of AI solutions that enhance customer outcomes.

Product Experts provide high-quality support for Klaviyo customers, resolving issues through various communication channels while documenting solutions and enhancing workflows with AI.

The Senior Solutions Architect at Klaviyo will lead strategic projects, shaping customer engagements, providing technical solutions, and ensuring successful implementation while mentoring internal teams.

The Senior Solutions Architect will lead strategic engagements with clients, architect technical solutions, manage enterprise project deliveries, and act as a trusted advisor in martech implementations.

As a Customer Support Specialist at Klaviyo, you will provide exceptional support, resolve customer issues, and maintain high product knowledge while effectively communicating through various channels.