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As a Product Manager, you'll enhance Klaviyo's reporting infrastructure, define product specifications, and ensure quality analytics capabilities while aligning with engineering and design teams.

The Sr. Lead AI Engineer will design scalable AI services, lead technical projects, improve architectures, mentor engineers, and ensure quality in AI systems.

Lead the Customer Agent AI project at Klaviyo, managing engineering teams, defining technical direction, and driving architectural decisions to develop a conversational AI platform.

Serve as trusted advisor for ~40 customers, create tailored success plans to drive Klaviyo adoption, provide strategic and tactical support, escalate issues, recommend products to grow revenue, collaborate cross-functionally, and contribute product feedback and AI-driven workflow improvements.

Own the full sales cycle for Mid-Enterprise accounts: prospecting, discovery, demos, negotiation, and close. Build territory and account strategies, collaborate with Solutions, Customer Success, Product, and Engineering, mentor AE teammates, experiment with AI to streamline workflows, and share market insights to influence product roadmap and drive long-term customer value.

The Head of Business Operations leads Klaviyo's strategy and execution, optimizing operational efficiency and ensuring cross-functional alignment during growth phases, with a strong focus on AI integration and culture development.

Join Klaviyo's Core Reporting Team to build scalable reporting infrastructure mastering full stack development with Python, TypeScript, and React. Collaborate cross-functionally to enhance analytics for customers and drive platform growth.

As a Senior Software Engineer, you will lead user-experience improvements, drive A/B testing, mentor team members, and develop scalable solutions to enhance customer onboarding and success.

Lead the strategy and execution of Klaviyo's segmentation platform, enhancing system performance, flexibility, and customer insights while collaborating cross-functionally.

Lead and develop a team of Compliance Specialists to execute global messaging compliance across email, SMS, WhatsApp, and RCS. Oversee day-to-day enforcement, SLA adherence, quality assurance, escalations, SOPs, and vendor/BPO coordination. Drive AI-centered automation, operational improvements, and cross-functional enablement with analysts and partners.