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As a Customer Care Systems Lead, you'll drive CX operations through metrics reporting, AI adoption, and voice platform optimization while managing technical programs and cross-functional initiatives.

The Director of Provider Marketing at Headway will lead marketing strategies to drive growth, improve provider engagement, and enhance community relationships, focusing on communication and collaboration with Sales and Growth teams.

As a Senior Data Engineer, you will design and maintain data pipelines, define governance standards, and collaborate across teams to enhance Headway’s data architecture.

As Director of Product, you'll develop strategies for onboarding and activating providers, lead cross-functional teams, and drive product growth to enhance provider access to affordable mental healthcare.

The Clinical Operations Manager will lead cross-functional initiatives, manage teams, design scalable systems, and drive operational efficiency within Headway's clinical operations.

Lead research projects to inform the product vision and strategy for attracting and onboarding providers, utilizing mixed-methods approaches to uncover insights and drive growth opportunities.

As Director of Product for CX, you'll define and lead the strategy for Headway's CX product, focusing on AI-driven solutions and enhancing customer interactions across multiple channels while managing a team of product managers.

Lead and manage a product design team, build design systems, enhance operational efficiency, and ensure high-quality user experiences across Headway's platforms.

The Head of Patient Analytics will lead the analytics team to enhance growth, evaluate patient journeys, and establish data-driven decision-making across various departments to improve patient outcomes and business performance.

The Engineering Manager will lead a team developing the benefits platform at Headway, focusing on systems for insurance coverage, patient reimbursements, and ensuring technical standards while driving team culture and collaboration across departments.