Own Gladly's website end-to-end: build and maintain pages and templates in Sanity, QA releases, optimize Core Web Vitals and SEO, run data-driven A/B tests, implement GA4/GTM tracking, and collaborate across teams to improve conversion and user experience. Support AI-powered web features and use analytics to measure and iterate on performance.

Own end-to-end accounting for a high-growth AI+SaaS company: lead month/quarter/year close, SaaS revenue recognition (ASC 606), run bi-weekly payroll in ADP, manage AR/AP, coordinate audits and tax, design internal controls and policies, serve as NetSuite power user, and manage a two-person accounting team while partnering with FP&A, Sales, and Legal to support fundraising and M&A.