Top Tech Jobs & Startup Jobs

Leads daily credit report dispute resolution operations, supervising dispute specialists and ensuring timely, accurate, and compliant case processing. Provides coaching, training, and performance guidance; analyzes dispute trends and processing errors; implements workflow improvements; collaborates with legal and compliance teams on FCRA and Metro 2 requirements; and monitors KPIs, turnaround times, escalations, and quality audits.

Provide transactional legal counsel across commercial, financial services, and technology contracts; draft, review, and negotiate agreements; advise business partners on risk and structuring; modernize CLM and integrate AI tools; support vendor management, diligence, post-signing relationships, and other transactional matters; manage outside counsel and work with regulatory/compliance teams.

Lead and manage Small Business collections operations across early, mid, and late stages. Oversee senior leads, leads, and representatives; set goals, execute strategies, identify process improvements, coach staff, and partner with cross-functional teams to balance collections with customer relationships and regulatory compliance.

The Senior Operations Manager oversees contact center functions, drives strategic direction, cultivates leadership, and ensures operational excellence across P&Ls.

Qualify and engage leads via outbound calls and follow-ups, move prospects through the sales funnel, connect qualified leads to sales, meet performance metrics, and attend training to improve sales effectiveness.

Qualify and engage inbound and outbound leads via phone and email, move prospects through the sales funnel to account executives, follow up regularly, attend sales trainings, and meet assigned performance metrics reporting to the SDR Team Lead.