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Manage client relationships and service delivery for financial services clients, ensuring accurate reporting, operational performance, client training, issue resolution, mentorship of analysts, and collaboration with sales to expand services and improve product offerings.

The FX Quantitative Developer is responsible for developing pricing libraries, supporting FX product frameworks, and collaborating with clients to enhance risk and valuation models.

The Sr. Subject Matter Expert in Client Servicing translates client requirements into system applications, collaborates with teams to resolve complex inquiries, and enhances onboarding experiences while providing mentorship and maintaining documentation.

The role involves defining and implementing the product roadmap for Clearwater's Private Funds software, collaborating with teams, articulating product vision, managing requirements, and ensuring client success.

The role involves onboarding clients to Clearwater's SaaS platform, advising on implementations, and enhancing client experiences through collaboration and project management.

Maintain and transform investment data by building data systems and pipelines, performing complex analysis, combining multiple sources, improving data quality, and presenting results via visualization. Collaborate with clients, system architects, and product teams to deliver actionable insights and analytical tools for data-driven decisions.

Serve as primary client contact for large institutional clients, manage client health and escalations, deliver operational services (accounting, reconciliation, reporting), run reviews, drive issue resolution, identify growth opportunities, and liaise with Product, Sales, and Operations while leveraging AI tooling to improve service.

Manage client engagement, reporting, and operational performance for financial services clients. Oversee delivery metrics, service quality, and standard operating procedures; mentor analysts; provide client training and issue resolution; collaborate with sales/support to expand service offerings and gather product feedback.

Provide first-line IT support for 700+ employees: triage help desk tickets, troubleshoot Windows and macOS hardware/software, image and deploy devices, manage accounts in Active Directory/Azure AD, support basic Exchange/M365 tasks, maintain documentation, and assist with device onboarding via Autopilot/Intune.

Own third-party interface queries and break resolution, review daily/monthly activities, investigate reconciliation issues, design interface workflows with internal and external stakeholders, and drive process improvements while strengthening client and vendor relationships.