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The Senior Functional Business Analyst clarifies business problems, translates needs into requirements, and facilitates collaboration to enhance IT solutions. They engage stakeholders, document user stories, lead UAT, and mentor junior BAs while ensuring alignment with business goals.

The Senior IT Support Engineer provides technical support to users, manages inquiries via ticketing systems, documents processes, and guides the support team while ensuring operational reliability.

The Educational Sales Consultant is responsible for outside sales, building relationships with school administrators, promoting products, and achieving sales targets in Western PA.

The Senior Manager, Business Development leads the inbound lead conversion team, optimizes the AI chat platform, and collaborates with Inside Sales to improve lead acceptance and pipeline performance.

Lead technical direction and hands-on development of Salesforce across Sales, Service, and Marketing Clouds. Simplify complex orgs, enforce architecture and development standards, build Apex and LWC solutions, drive integrations, adopt modern capabilities (Data Cloud, Agentforce), mentor developers, coordinate multi-team Agile delivery, and reduce technical debt to improve platform maintainability and performance.

The Account Development Specialist drives revenue growth by building relationships with K-12 educators through outreach, product demonstrations, and collaboration with internal teams.