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Provide B2B client service by handling inquiries via phone and electronic channels, researching and processing legal documents, managing client portfolios, performing data entry and electronic filing, navigating multiple databases, and recommending process improvements to maintain and grow client relationships.

Process and manage domain registrations, renewals, transfers, and modifications with accuracy. Research domain-specific requirements, prepare documentation, communicate with global vendors, prioritize shared queue tasks, escalate complex issues, and meet performance metrics to deliver excellent client service.