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Build and lead development of a customer-facing metric store for high-volume telemetry. Design scalable backend services, data models, ingestion pipelines, and query execution paths. Optimize query performance, storage efficiency, and system reliability. Collaborate with Product, Design, and Operations from architecture through production, mentor junior engineers, participate in on-call rotation, and help define testing, deployment, and operational practices.

The Enterprise Regional Sales Manager will develop plans to exceed sales goals, manage the sales process, and build customer relationships while utilizing a customer-first approach.

Support post-sales CX operations: own professional service operations, execute customer communication programs in Gainsight, develop/apply AI tools for automation, support CX programs, and collaborate cross-functionally in a hybrid role with occasional nonstandard hours.

Own and architect the company's EPM (Pigment) to drive planning, forecasting, and reporting. Translate business requirements into scalable financial models, lead AI adoption for commentary and anomaly detection, automate finance workflows and conversational agents, and collaborate with Data Science and IT to deploy governed, auditable solutions that streamline FP&A processes for a growing SaaS organization.

Qualify and develop inbound and outbound leads, schedule sales-ready meetings, research target accounts, run cold outreach campaigns, maintain Salesforce, and meet meeting quotas while collaborating with sales and marketing. Occasional travel required.

Design, build, and maintain cloud-first, highly available infrastructure and tooling for Cribl's telemetry platform. Drive automation, reliability, scalability, and API-driven solutions across distributed SaaS systems, and participate in on-call and operational duties.

Design, prototype, and productionize Generative AI and LLM features across backend and frontend. Integrate ML models, fine-tune, perform prompt engineering, operate inference platforms, and support AI-based product launches while participating in on-call duties.