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The Director, HR Business Partner develops HR strategies, enhances employee experience, manages employee relations, and aligns HR practices with business objectives for assigned client groups.

Responsible for managing strategic HR programs, developing policies for shipboard workforce, and ensuring regulatory compliance. Oversees HR project management, communication strategies, and vendor relationships, while advocating for the crew's needs.

Provide high-touch desktop and endpoint support for C-level executives, manage AV and conferencing readiness for executive events, coordinate SCCM/MECM deployments with MSP, maintain endpoint security posture, mentor onsite support staff, document runbooks, and provide scheduled after-hours and on-call support when needed.

The Business Development Manager is responsible for sales growth, account strategy execution, leading trade shows, managing client relationships, and overseeing budgets to drive revenue for Holland America Line.

The AVP, Consumer AI leads AI strategy and initiatives, building capabilities and solutions, ensuring compliance and alignment with enterprise goals while mentoring a high-performing team.

The Manager, Technical Sourcing develops and executes sourcing strategies for technical commodities, manages supplier relationships, leads negotiations, and advises leadership on sourcing strategies to ensure compliance and maximize value.

Serve as primary finance business partner for IT cost centers, owning budgeting, forecasting, month-end close, variance analysis, and long-range planning. Provide financial analysis, identify risks and opportunities, manage supplier and labor expenses, and deliver executive reporting. Collaborate cross-functionally to improve forecasting, controls, and decision support across Holland America Line and Seabourn.

Manage and oversee Holland America Line and Seabourn shipboard finance teams and processes, own the shipboard property management system, ensure SOX and audit compliance, drive process improvements and system initiatives, direct Crew Appreciation and Service Charge programs, manage traveling Finance Fleet Managers, and collaborate with Controllership, FP&A, Payroll, Operations, and Technology to optimize shipboard financial operations.

Lead POLAR and AI Innovation product strategy, roadmap, governance, and PMO. Translate business priorities into product capabilities and delivery plans, run cross-functional programs, establish portfolio governance, measure benefits, and manage teams across product, PMO, change management, and operations to drive commercial outcomes.

Lead architecture, implementation, and operation of the consumer martech stack (Adobe Experience Platform, Journey Optimizer, Salesforce Marketing Cloud). Design data models (XDM), identity resolution, integrations (APIs/streaming/batch), tag/SDK instrumentation, and platform governance. Translate marketing needs into a delivery roadmap, lead a technical team, ensure data privacy/compliance, platform performance, and enable personalization and decisioning at scale.