Customer-facing engineer who designs, documents, deploys, and supports mobile device solutions. Gathers requirements, creates deployment and support processes, trains teams, assists with configuration, manages inbound queues and SLAs, and participates in on-call support.

Own end-to-end demand, supply, and inventory planning: build forecasts, lead S&OP/IBP, create master production schedules, manage inventory targets and working capital, maintain planning systems, drive process improvements, and collaborate cross-functionally to reduce excess inventory and improve service levels.