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Provide design, installation, maintenance, and troubleshooting for enterprise voice and data telecommunications across DOS domestic sites. Manage cable/conduit, phone placement, equipment upgrades, service requests, equipment procurement, incident response, and quality/process improvements while supporting multiple local sites onsite in Washington, DC.

Design, develop, test, and maintain full‑stack applications and integrations (including SIP/real‑time communications). Implement backend logic, databases, and RESTful APIs, optimize performance, perform QA and troubleshooting, document requirements, and collaborate with cross‑functional teams on a government customer site to meet mission needs.

Designs, plans, and implements secure government networks (WAN/LAN/CAN) and Command & Telemetry solutions using KRATOS/ARKA. Provides technical direction, creates installation and transition documentation, supports RS422 serial communications, and configures routing/network protocols (BGP, VRF, VLAN, NTP). Onsite at Colorado Springs; supports classified, multi-level communications.

Partner with Customer Care leaders to diagnose performance gaps, recommend and implement solutions (coaching, process, tools, training), use data and analytics to measure impact, enable leaders, support change initiatives, and drive continuous improvement across contact center operations.

Design, install, configure, operate, and maintain mission application systems and supporting network infrastructure on Windows and Red Hat Enterprise Linux. Administer virtualized environments (vSphere/ESXi), databases, backups, disaster recovery, system security baselines (CIS/STIG), monitoring, and automation. Troubleshoot hardware/software, create technical documentation, and support 24x7 on-call incident response. Work onsite at customer location with occasional local travel.

Direct sales role managing SLED accounts in Maryland to retain and grow Mobility business. Build long-term client relationships, develop account strategies, respond to RFPs, prepare proposals, and close new business. Partner with internal teams for technical solutions, mentor junior sellers, and meet revenue targets.

Outside B2B sales role owning a local territory to acquire small and mid-sized customers. Prospect via cold calling, door‑knocking, and networking; set appointments, qualify leads, manage full sales cycle, sell telecom solutions (wireless, fiber, internet, voice, SDN, cybersecurity), and maintain accurate CRM records. Field-heavy role with quota, commission, and territory planning responsibilities.

Field-based B2B Account Executive responsible for hunting and prospecting within a territory to sell AT&T mobility and fiber broadband solutions. Generate leads via cold calling, networking, and door knocking; qualify needs, present tailored proposals and RFP responses, close deals, and grow/retain accounts while meeting sales targets and collaborating with the team.

Hunt and prospect for new B2B customers to sell AT&T mobility and fiber broadband solutions. Generate leads via cold calls, networking, and door knocks; manage sales funnel and CRM; develop proposals/RFP responses; build and expand accounts through consultative selling to meet sales targets.

Hunt and prospect for new B2B customers in an assigned territory, conduct field visits, present and propose AT&T fiber and mobility solutions, manage accounts and sales funnel using CRM, respond to RFPs, and implement strategies to grow and retain revenue.