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Drive new international business for UPS within Orlando and Jacksonville by prospecting, building relationships, and selling solutions. Develop account strategies, analyze market trends, present value propositions, negotiate contracts, ensure customs compliance, collaborate cross-functionally, and visit customer sites to optimize global supply chains.

Manage a portfolio of smaller customers, focusing on customer satisfaction and retention through effective communication, issue management, and value creation strategies.

The Signature Customer Success Account Manager manages smaller customer accounts, driving satisfaction and retention through effective communication and value-driven guidance, while identifying growth opportunities and ensuring consistent engagement.