Top Tech Jobs & Startup Jobs

Manage a portfolio of medium-sized and lower-tier customers across Rhode Island and southeastern Massachusetts. Serve as the primary account contact, resolve routine issues, coordinate with sales, support, and operations, and conduct virtual and in-person performance reviews. Drive retention, product adoption, customer growth, upselling, and cross-selling by monitoring health metrics, identifying customer needs, collecting feedback, and developing churn-prevention strategies.

Sources and recruits hourly and professional candidates, conducts screening and interviews, manages talent pipelines, and supports hiring compliance. Builds relationships with schools, community organizations, government agencies, and media partners. Administers education and recruitment programs, manages eligibility and reimbursement records, produces reports, and completes fingerprinting, background documentation, applications, and I-9 verification for airport-regulated hiring.

Manages strategic Platinum customer accounts as a trusted advisor, serving as the primary contact and coordinating issue resolution across sales, support, operations, and service teams. Develops success plans, conducts business reviews, drives adoption and ROI, identifies upsell and cross-sell opportunities, monitors retention metrics, and prevents churn. The role requires strong relationship management, communication, negotiation, and experience managing large, high-value accounts. Occasional travel is required.

Performs in-person preboarding and onboarding activities, including I-9 validation, background checks, tax and union forms, biometrics, fingerprinting, drug screening, and scheduling. Manages internal bid lists, hiring ratios, driver qualification files, and compliance documentation. Coordinates with hiring managers and external hiring partners, maintains confidential candidate records, and recommends process improvements. Requires HR experience, strong organizational and communication skills, Microsoft Office proficiency, and the ability to work across multiple locations.

Manage a high-volume portfolio of smaller SMB accounts across a defined California territory. Serve as the primary customer contact, resolve routine issues, coordinate with sales and support teams, conduct virtual check-ins, monitor customer health, prevent churn, drive product adoption, and identify upsell and cross-sell opportunities. Use dashboards and retention data to improve customer satisfaction, loyalty, and account growth.

Lead UPS’s enterprise AI governance product strategy, roadmap, operating model, KPIs, and platform vision. Own governance capabilities across the AI lifecycle, including intake, risk assessment, monitoring, incident response, change control, and retirement. Direct automation and workflow design using IBM watsonx.governance, anticipate regulatory requirements, manage AI asset and agent lifecycles, influence senior stakeholders, and mentor product managers and cross-functional contributors.

Conducts franchisee revenue and financial audits, reviews monthly royalty reports, analyzes center financial data, verifies compliance with franchise agreements and operating procedures, and prepares audit findings. The role answers royalty and audit questions, performs ad hoc audits, generates reports, documents accurate information, and manages multiple tasks to meet deadlines. Proficiency with Microsoft Office, financial analysis, accounting concepts, and basic reporting queries is required.

Drives new international business for UPS across Western New York through prospecting, relationship building, solution-based selling, presentations, negotiations, and contract closing. Develops sales strategies, analyzes markets and account data, collaborates with internal teams, supports customs compliance, monitors shipping activity, and visits customer facilities to understand global supply chain needs.

Drives new business growth across a Connecticut territory by prospecting, generating leads, presenting solutions, tailoring offerings to client needs, developing sales plans, negotiating terms, and closing deals. The role requires collaboration with marketing, product, and customer support teams, strong logistics knowledge, effective communication, and willingness to travel.

Audits package operating plans and procedure compliance, identifies process improvement opportunities, develops operational recommendations, and supports cost and service improvements. The role maintains work measurement, coordinates planning initiatives, reviews operating changes with engineering and operations teams, and trains management on new procedures, processes, services, and technologies. It may supervise or train interns, specialists, supervisors, and associate engineers.