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Lead and grow an assigned stop loss territory by selling to TPAs and brokers, developing producer relationships, negotiating fees, managing renewals and blocks of business, analyzing competitor pricing and utilization data for stop loss pricing, liaising with claims and partners, and supporting regional sales through training and marketing strategies.

Under supervision, processes and audits Medical Stop Loss, Organ Transplant and MedPlus submissions, issues new and renewal policies, prepares and routes sold documentation, maintains outstanding documents log, coordinates with underwriting, claims, premium and sales, reviews plan documents and amendments, and completes assigned projects and daily correspondence.

Supervise underwriting support staff processing new and renewal insurance policies, manage scheduling, training, performance, and disciplinary actions. Serve as primary contact for procedures, review and approve correspondence, oversee database inputs, assist with complex operational issues, coordinate with accounting on cancellations, and implement process improvements to meet quality and policy standards.

Generate qualified MDR sales opportunities via outbound prospecting, discovery calls, lead qualification, and appointment setting; maintain CRM and pipeline reporting; collaborate with TAMs and marketing; represent Vector3 and stay current on cybersecurity trends.

Investigate and resolve insurance claims by reviewing policies and records, interviewing claimants, analyzing evidence, coordinating benefits, settling claims per policy, maintaining accurate records and bordereaux, providing phone support, and complying with claims guidelines.

Investigate and audit individual insurance claims to determine liability, process claims per policy, set and adjust reserves, authorize payments, and communicate with TPAs/clients. Escalate large-dollar or trigger-diagnosis cases to case management.

Investigate and analyze surety bond claims, manage individual caseloads, perform factual and legal review, and produce clear written determinations. Learn company systems and surety terminology, communicate with stakeholders, and develop analytical and written communication skills to handle increasingly complex claims.

Support preparation and delivery of internal and external financial reports, reconcile and document schedules, analyze variances, collaborate with business units, assist audits, and help develop, test, and document automated reporting processes while leveraging automation and AI to improve reporting efficiency and controls.

Process multi-state US payroll using Workday for 2,500+ employees, including bi-weekly Canadian and monthly expat payrolls. Audit payroll registers, handle off-cycle and garnishment payments, prepare pay period reports, ensure compliance with wage and tax laws, respond to employee inquiries, support year-end processes, and maintain accurate payroll records.

Lead and run the enterprise vulnerability management lifecycle: scan, assess, prioritize, and track remediation across infrastructure, applications, and cloud. Maintain asset inventory, analyze scan results (Qualys/Akamai), collaborate with IT/dev and threat teams for remediation, produce metrics/dashboards, support audits, and provide secure-configuration and patch-management guidance.