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Manage and execute marketing campaigns, content calendars, social media, website updates, email marketing, and reporting. Support lead generation and brand awareness, collaborate with stakeholders and vendors, analyze performance, and drive projects from concept to execution.

Manage full-cycle recruiting for assigned roles and support pre-employment activities while delivering strong candidate and hiring manager experience. Coordinate daily office operations, supplies, mail, facilities/vendor interactions, recordkeeping, and administrative support for leadership and special projects.

Investigate, evaluate, and process travel insurance claims by reviewing documentation and medical records, determining coverage, communicating with claimants and providers, documenting decisions in claims systems, coordinating recoveries, escalating complex cases, and supporting audits and process improvements while delivering professional customer service.

Lead distribution operations, analytics, and strategic execution for NA P&C. Build KPI frameworks, broker reporting, executive dashboards, and operational reporting. Coordinate cross-functional initiatives, identify process improvements, leverage AI/automation, and support forecasting, budgeting, and performance management to drive growth and operational effectiveness.

Lead partnership growth and partner communications by recruiting and managing affiliates and strategic partners, planning promotional campaigns, supporting media relations, producing data-driven research and content for SEO and PR, tracking performance metrics, managing LinkedIn presence, and collaborating cross-functionally. Use AI-powered tools to improve content, research, outreach, and reporting.

Sell medical stop-loss insurance to TPAs and brokers within a midwestern territory. Develop new business, manage and grow existing accounts, negotiate fees, attend trade shows, monitor industry trends and performance metrics, liaise with claims and internal teams, and implement marketing strategies.

Lead catastrophe risk analytics: run and validate commercial cat models (RMS/AIR), prepare and assess exposure databases, perform accumulation and loss analyses, mentor junior staff, support ERM and nat-cat centers, and develop analytical solutions for Tokio Marine stakeholders.

Lead customization, integration, and optimization of Microsoft Dynamics 365 CRM using Azure and Power Platform. Develop plugins, workflows, web APIs, and front-end features with C#, ASP.NET, JavaScript, and SQL. Mentor developers, participate in architecture planning, ensure cloud scalability/security, and integrate CRM with third-party systems. Troubleshoot infrastructure and optimize performance and cost.

Lead business development and sales for Personal Lines Cyber insurance by leveraging an existing homeowners/high-net-worth book of business, educating producers and policyholders, building partner relationships, collaborating with underwriting and product teams, representing the brand at events, and achieving sales targets while supporting product refinement.

Provide high-level administrative and strategic support to the President and CEO, managing calendar, communications, briefings, travel, meetings, and confidential correspondence. Coordinate cross-functional alignment, track strategic initiatives, prepare reports and dashboards, manage budgets and expense reports, maintain executive databases, and oversee office/building operations and vendor contracts.