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Own the strategy, roadmap, and outcomes for Calendly’s intelligent customer experience, including AI support quality, automated issue resolution, human escalations, measurement, and observability. Partner across Product, Engineering, AI/Data, Growth, Monetization, Trust & Safety, Support, and Content Operations to improve resolution rates, customer satisfaction, and supportability. Establish company-wide standards, use customer and support data to prioritize investments, and translate recurring issues into product and engineering improvements.

Own Calendly’s user engagement strategy across in-product and email experiences. Build ranking, timing, and trigger systems that encourage users to return while protecting brand trust. Lead ML-powered personalization and experimentation informed by qualitative user insights, balancing company objectives with user needs. Ship quickly, learn from real usage, and drive sustainable long-term growth. This hybrid role requires working from the San Francisco office one to three times weekly and may involve occasional travel.

Own Calendly’s user engagement strategy across in-product and email experiences. Build ranking, timing, and trigger systems that encourage users to return and develop lasting habits without eroding trust. Apply machine learning for personalization, use qualitative user insights to guide experimentation, balance customer and company goals, and deliver measurable growth through rapid product iteration.

The Senior Director of Product Growth will lead product growth strategy, align product initiatives with market needs, and drive team collaboration across departments.

The Senior Director of Growth Marketing will lead customer acquisition and retention initiatives, optimizing marketing strategies and improving funnel performance.

As a Full Stack Engineer III at Calendly, you'll develop features, scale the platform, and mentor team members while using various technologies.

Design, build, and extend Calendly's infrastructure platform; develop cloud-native tools and APIs (primarily in Go) using Kubernetes patterns; guide application development, mentor teams, ensure reliability and observability, and participate in on-call rotation.

Build and ship full‑stack growth experiments end-to-end to improve acquisition, activation, engagement, and monetization. Collaborate with product, design, and analytics, analyze experiment results, iterate quickly, and contribute to experimentation platform and growth infrastructure while balancing speed, quality, and long-term maintainability.

As a Staff Product Manager at Calendly, you'll drive product growth by crafting strategic roadmaps and leading cross-functional teams to enhance customer engagement and satisfaction.