Manage assigned customer accounts, serving as a trusted advisor and coordinating client-facing projects across internal teams. Drive retention, renewals, upsell opportunities, customer satisfaction, and advocacy while leveraging utilities, infrastructure, or public-sector expertise. Monitor account performance, manage risks, influence product improvements, and provide industry insights to clients.

Paid, part-time internship supporting business development and B2B sales. Responsibilities include researching prospective utility customers, conducting guided outreach, scheduling qualified meetings and demos, communicating customer value, maintaining accurate CRM records, and participating in coaching and cross-functional learning.