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Serve as the primary liaison for a portfolio of clients, monitor account health, lead update and planning meetings, support roadmap alignment and upsell opportunities, coordinate service lifecycles and internal teams, maintain CRM and documentation, and drive client satisfaction and performance visibility.

Manage a portfolio of MSP client accounts as the liaison between technical teams and executive sponsors. Own account health, lead update and planning meetings, support roadmapping and upsell identification, maintain CRM and documentation, coordinate internal teams for delivery, and provide proactive communication and performance visibility.

Hunt and close new-business opportunities for an MSP, selling managed IT, cybersecurity, cloud, and consulting services. Build relationships, prospect, deliver proposals and presentations, negotiate contracts, attend industry events, and ensure smooth handoffs to internal teams while tracking activities in CRM.