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The IT Support Specialist resolves end user issues, provides technical solutions, troubleshoots problems, and assists with user onboarding and offboarding processes. This role emphasizes user satisfaction and requires keeping up with technology trends. The job entails working within a supportive team and includes some in-office and remote work.

The Senior Support Engineer will provide expert technology support, manage escalation points for L3 requests, implement technology solutions, and mentor junior staff. Responsibilities include troubleshooting, documentation, and ensuring client satisfaction through effective technical resolutions in a hybrid work environment.

The IT Support Specialist is responsible for resolving end user issues, providing solutions for technical queries, managing user accounts, troubleshooting various technical problems, and ensuring user satisfaction. The role includes a hybrid working schedule with necessary onsite travel and requires strong problem-solving skills and the ability to keep up with technology trends.

As a Support Engineer, you will troubleshoot and resolve client software and hardware issues, manage critical incidents, and communicate effectively with clients to ensure satisfaction and system functionality. You will utilize your IT Generalist skills and advanced technical knowledge in various environments to support clients effectively.

The Project Engineer will work on delivering high-quality projects by managing concurrent assignments, ensuring client satisfaction, documenting work and time spent, and attending team meetings in a hybrid work environment.

IT Support and Service Delivery Manager responsible for leading and managing a team of technical support specialists to provide top-notch IT problem-solving and client service. The role involves critical incident management, developing new support processes, staying updated on technology trends, and facilitating team training and development. Hybrid work schedule with optional Work From Home days.

The Support Specialist plays a critical role in supporting and resolving end user issues with cutting-edge technology. Responsibilities include providing user-friendly solutions, troubleshooting technical issues, and ensuring high user satisfaction.