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Generate pre-arranged funeral sales at standalone funeral home locations by educating families, presenting options, closing PAF contracts, prospecting in the community, representing the funeral home at events, maintaining accurate documentation, and tracking activity in the CRM while ensuring compliance and funding requirements.

Sell and educate families on pre-need cemetery and funeral planning by building community relationships, running seminars, setting appointments, conducting park tours, tracking activity in CRM, maintaining paperwork, and delivering compassionate service.

Supervise and coach a sales team at a cemetery, run daily meetings, plan staffing and training, monitor sales performance and profitability, ensure product and inventory knowledge, and resolve customer complaints while delivering compassionate service to families.

Generate pre-arranged funeral sales at standalone funeral homes by educating families, presenting pre-planning options, closing contracts, maintaining documentation and CRM records, and building community relationships through outreach and events.

Engage the Pearland community to educate families on pre-need cemetery and funeral planning, build partnerships with local organizations, schedule and conduct seminars and appointments, provide tours, manage CRM activity and paperwork, track performance metrics, and deliver compassionate, professional service.

Make outbound calls to set 10–12 qualified pre-need planning appointments weekly, record activity in CRM, provide exceptional customer service, and collaborate with advisors to generate cemetery and funeral merchandise and service sales.

Independent, commission-based sales role selling pre-need plans in the local community. Generate leads via cold calling, door knocking, events and seminars; set appointments; deliver presentations; complete contracts using Navigator; track contacts in Velocify; provide compassionate customer service and follow-up; stay informed on veterans benefits and end-of-life topics.

Provide compassionate, customer-focused support for funeral and memorial services, assist funeral directors with setup, guest engagement, transport and handling of caskets and personal items, operate funeral vehicles, and ensure venue setup and cleanup for events.

Provide front-desk support by answering and directing calls, greeting visitors, handling mail and couriers, assisting customers with questions or issues, providing location and service information, and performing other assigned administrative duties.

Lead and coach a sales team for Smart Cremation to deliver compassionate, compliant pre-need cremation sales. Drive training, CRM usage, lead generation, community marketing, performance reviews, and process improvements to meet sales targets and customer satisfaction.