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As a Technical Account Manager (TAM) at QGenda, you will provide technical support, training, and product expertise to ensure customers maximize the value of QGenda. You will collaborate with various teams within QGenda and actively contribute to customer success activities. Key responsibilities include technical support, onboarding, knowledge sharing, and achieving key business metrics.

As a Customer Support Specialist at QGenda, you will provide exceptional support to customers, collaborate with CX team members, manage customer expectations, and ensure high satisfaction levels. The role requires strong communication and organizational skills.

As a Senior DevSecOps Engineer, you will secure customer data and applications by integrating security into the CI/CD pipeline, conducting security assessments, managing vulnerabilities, and ensuring compliance with security standards. Collaborating with development and infrastructure teams, you'll enhance security measures and tools while guiding architectural security discussions.

The Implementation Consultant will configure QGenda's Scheduling product based on customer requirements, lead training sessions, and collaborate with cross-functional teams to ensure successful customer onboarding and satisfaction with the product.

As a Senior Software Engineer at QGenda, you will design, develop, and implement improvements and new features to the QGenda.com web application. You will work in a Scrum environment, participate in architecture discussions, conduct code reviews, mentor junior developers, and strive for continuous improvement of the code base with a focus on quality testing.

As an AI Automation Specialist at QGenda, you will automate workflows and improve customer service through AI solutions. You will collaborate with the Customer Experience team to enhance operational efficiency and create documentation for AI-driven solutions while reporting directly to the CCO.

The Operations Specialist, Product Strategy will assist the Product Strategy Team by improving operational efficiency, developing metrics and dashboards, creating presentations for board meetings, and managing project statuses. This role includes fostering communication between teams and ensuring best practices in process documentation and project management are followed.