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Supports the Human Resources Director in managing employee relations, employment, training, benefits, policies, procedures, and labor-related matters. Advises management on performance and conduct issues, promotes communication and confidentiality, coordinates property training needs, and helps implement effective HR department procedures. The role also administers company programs and ensures departments receive appropriate HR support.

Maintains and validates financial systems and data integrity across Workday, Adaptive Planning, and BlackLine. Supports financial system enhancements, upgrades, conversions, troubleshooting, and remediation. Partners with IT and Finance teams to coordinate changes, document processes, and minimize disruption. Serves as a subject matter expert for Financial Shared Services improvement and standardization initiatives while managing multiple requests and supporting accounting-process accuracy.

Directs and manages all Human Resources functions, including employee relations, recruiting and employment matters, training, benefits, communications, performance management, disciplinary actions, policy administration, compliance, and HR staff leadership. Advises management on employment law, workers’ compensation, safety, and employee assistance while promoting effective communication and a positive workplace.

Develops and executes mobile marketing campaigns, including push notifications and in-app messaging, to increase app adoption, engagement, and retention. Conducts A/B testing, app store optimization, market research, competitor analysis, and performance reporting. Collaborates with Marketing, IT, and development teams on content, product launches, and updates while monitoring mobile marketing trends and emerging technologies.

Provides front-desk and administrative support within the Human Resources department. Responsibilities include answering and directing calls, responding to general HR questions, processing employment paperwork, entering data into HR systems, ensuring documentation compliance, maintaining files, distributing mail, and preparing reports. The role requires strong customer service, organization, communication, multitasking, and proficiency with Microsoft Office.

Manages internal communications, team member engagement, recognition programs, community relations, and related events. Develops communication strategies, publishes branded content, tracks engagement metrics, manages budgets, coordinates with leadership, HR, and marketing, and represents the property in the community. The role also provides leadership guidance and supports internal and community initiatives.

Directs daily cage and count room operations, supervising staff, currency collection, drops, counts, reporting, fund accountability, compliance, equipment maintenance, budgeting, and guest service. Handles credit and check-cashing duties, coordinates with other departments, manages personnel activities, and ensures internal controls and gaming regulations are followed.

Manages property finance operations, serving as liaison with shared services and department heads. Reviews monthly financial statements, oversees accounting clerks, count teams, and receiving/warehousing, prepares accruals and regulatory finance submissions, and supports gaming audits. Coaches staff, ensures regulatory compliance, resolves financial reporting issues, and maintains strong internal relationships.

Provides office and administrative support to the Hotel Operations Department, ensuring orderly daily operations and completing clerical functions. Requires strong organization, communication, independence, and adherence to established procedures.

Determines the official order of finish for live Thoroughbred and Quarterhorse races, hand-times races when timers malfunction, prints and publicly posts race finishes, and compiles qualifiers for stakes trial races.