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The Key Account Manager will oversee business management for key customers, negotiate agreements, and develop strategies to achieve business objectives. This role requires collaboration with cross-functional teams and strong relationships with national retailers.

Serve as strategic technology partner for North America Supply Chain, leading SAP-centered transformation, product operating model adoption, AI/automation initiatives, portfolio and PMO governance, vendor and financial management, change management, and delivery of measurable supply chain outcomes.

Lead MLOps efforts to productionize machine learning models: build containerized deployments, automate CI/CD pipelines, manage Azure-based ML lifecycle, monitor model performance and data drift, collaborate with data engineering on pipelines, and mentor junior MLOps engineers while driving engineering best practices.

Lead national grocery customer relationships (Ahold Delhaize, Albertsons) to drive revenue, volume, share, and execution. Develop annual business plans, negotiate agreements, leverage Nielsen/IRI and AI-driven insights, align system and bottler teams, manage budgets and dashboards, and coach direct reports. Requires Boston-area residence and extensive cross-functional collaboration and travel.

Design and develop ML and AI models using large structured and unstructured data, collaborate with stakeholders to translate business requirements, operationalize models with MLOps/CI-CD, produce visualizations and reports, maintain documentation and reusable data science assets, and communicate results to technical and non-technical audiences.

Lead omni-channel media strategy and investment to drive revenue, brand equity, and shopper engagement. Use data-driven audience planning, measurement (MMM, attribution, brand lift), MarTech/AdTech platforms, and agency management to optimize performance. Drive innovation in programmatic, retail/shoppable media, and AI-powered targeting while partnering cross-functionally to align media with brand and commercial objectives.

Lead North America bottler-delivered revenue planning and multi-year RGM strategy (1-5 years). Own plan content, processes, and system-wide initiatives; steward long-range growth vision; run system health sub-committee; translate data into client value and action; align cross-functional stakeholders (brand finance, customer teams, bottlers); and develop technical and strategic talent.

Design and deliver end-to-end AI/ML solutions: collaborate with business stakeholders, build and productionize models using large structured/unstructured data, operationalize with MLOps/CI-CD, document solutions, visualize insights, and mentor junior data scientists.

Develop and execute growth strategies and annual brand plans for Signature Sodas. Analyze syndicated consumer and volume data, translate insights into actionable stories, manage budgets and timelines, lead innovation launches, evaluate creative executions, and collaborate with category teams, bottling partners, and internal and external stakeholders to grow brand equity, market share, volume, and profitability.

Leads strategic insights and advanced analytics for Coca-Cola’s North America Operating Unit. Translates complex business questions, consumer and market data, and analytical findings into executive-ready recommendations. Owns analytical workstreams, integrates diverse datasets, evaluates data providers and tools, applies forecasting and AI-enabled capabilities, and influences cross-functional decisions through data storytelling, scenario analysis, and business intelligence.