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Manage and govern vendor, contract, pricing, and compliance data. Coordinate vendor onboarding documentation, perform data quality reviews, maintain operational databases, create reports/dashboards, support audits, and drive process improvements across Strategic Sourcing, Supply Chain, Finance, and IT.

Provide data-driven insights and operational support for key customer accounts, manage billing lifecycle, audit statements, resolve escalations, build recurring reports and dashboards, analyze complex datasets to drive cost savings and process improvements, and collaborate cross-functionally to improve operations.

Manage US HR operations and support international/cross-border teams. Advise leaders on policies, handle employee relations and compliance, oversee talent, leaves, payroll/benefits coordination, HR reporting, and support HR program development and rollout.

Lead regional vendor sourcing and performance management to optimize cost and service for key accounts. Build vendor relationships, manage procurement lifecycle, support sales/account teams, drive vendor adoption of programs, analyze financial benefits, and supervise a regional sourcing team.

Manage vendor qualification, onboarding, audits, and ongoing compliance monitoring. Conduct risk assessments, review permits/insurance, perform site inspections, prepare compliance reports, support contract governance, and drive continuous improvement across vendor lifecycle.

Handle inbound customer inquiries via phone, email, and web portals; process and update service requests; schedule services; follow up on tickets; resolve billing/payment issues; support reporting and project tasks; escalate problems and communicate status to customers and internal teams.

Support FP&A and core finance operations including budgeting, forecasting, variance and KPI analysis, month-end close, commission validation, pricing and cost modeling, hauler cost and late-fee analysis, SMB/E‑commerce reporting, and ad hoc reporting for leadership and the Board.