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The Client Management Director will oversee client satisfaction, manage complex technology deployments, build executive relationships, and support sales cycles while providing strategic guidance and mentoring to teams.

Lead a global DevOps team to manage o9 platform deployments and operations across AWS, GCP, and Azure. Oversee CI/CD, automation, configuration/change management, monitoring, support, and code/config approvals. Hire and develop talent and collaborate with internal/external stakeholders to ensure reliable, scalable platform operations.

Lead security operations tasks including SOC monitoring, endpoint security ownership, incident triage/response, malware and forensic analysis, security assessments, compliance support, and reporting on security tooling and metrics.

Lead design and delivery of enterprise supply chain planning solutions on the o9 platform. Gather and validate data, define functional and technical requirements, oversee configuration, mentor teams, manage stakeholder sign-offs, and deliver training and performance monitoring to ensure successful implementations and value realization.

Lead discovery, design, and implementation of enterprise supply chain planning solutions on the o9 platform. Drive requirements workshops, data collection/ETL, technical design, model selection, configuration, testing, training, and mentorship. Coordinate cross-functional teams, oversee analytics and integration, and support PMs on scope, estimates, and value realization for global implementations.