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Lead the design and implementation of supply planning solutions on the o9 platform. Responsibilities include requirements gathering, supply chain data strategy, architectural design, platform configuration, analytics, forecasting, optimization, data integration, testing, automation, client collaboration, training, and mentoring. The role requires managing full lifecycle enterprise implementations and translating complex technical and mathematical concepts for executive and technical audiences.

Leads sales for o9 Solutions’ AI-powered enterprise planning platform. The role is responsible for driving revenue growth, expanding enterprise customer relationships, and promoting solutions that improve supply chain planning, operational efficiency, and decision-making. The description emphasizes o9’s global growth, collaborative culture, and value proposition for large enterprise customers.

Lead the vision, roadmap, requirements, design, configuration, integration, testing, and deployment of o9 financial planning and performance management solutions. Translate FP&A, RGM, IBP, demand planning, and supply planning processes into scalable product capabilities. Guide data integration, analytics, modeling, implementation blueprints, customer workshops, issue resolution, training, and adoption. Partner with engineering, UX, R&D, consultants, and client stakeholders while overseeing solution quality and advising customers on transformation best practices.

Leads enterprise supply chain planning implementations from requirements gathering through solution design, development, testing, go-live, and value realization. Oversees data collection, technical architecture, platform configuration, analytics, modeling, testing, training, stakeholder collaboration, and mentoring. Works with client and internal teams to deliver scalable o9 platform solutions using ERP data, SQL technologies, and agile methodologies.

Own critical customer escalations involving DevOps, cloud infrastructure, and environment stability. Diagnose root causes, investigate logs and configurations, translate issues for engineering teams, and drive rapid resolution. Support multi-cloud architecture, CI/CD pipelines, containerized deployments, monitoring, and production operations. Communicate incident updates, identify recurring issues, recommend improvements, and collaborate with Product, Engineering, SRE, and Support teams.

Lead a global DevOps team to manage o9 platform deployments and technical operations across AWS/GCP/Azure. Own change, configuration, release, monitoring, automation, CI/CD, and database administration; hire and develop talent, approve code/config changes, and collaborate with stakeholders to ensure reliable, automated deployments and support.

Design and implement CI/CD deployment pipelines, manage and monitor infrastructure and databases, ensure security and compliance, automate processes, collaborate with developers, provide production support and on-call coverage, and work with global cross-functional teams to deliver timely software deployments.

Designs, configures, implements, tests, and analyzes o9 supply chain planning solutions. Partners with clients and internal teams to gather requirements, transform business logic into technical designs, build datasets, perform forecasting and optimization, execute testing, resolve solution gaps, and support deployment. Delivers stakeholder training, communicates project progress, mentors junior analysts, and contributes to full lifecycle enterprise implementations.

The Client Management Director will oversee client satisfaction, manage consulting services, build long-term relationships, and lead cross-functional collaborations to ensure successful value delivery and implementation of o9's solutions.

Implement end-to-end o9 supply chain planning solutions: design, configure, and test platform implementations; perform ETL, data analytics, forecasting, and optimization; collaborate with clients and cross-functional teams; deliver training and mentor junior analysts; drive UAT/SIT, issue resolution, and value realization.